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Hi
We have created a Duplex Staging Guide for Cisco UCCE 10.5 Deployment with Finesse as a Desktop Agent.
Attach is the PDF Copy
You can also download the Video of These Labs - To Download Video Labs
Faisal Khan
www.VoiceBootcamp.com
Call Type may be defined as having a Calling Line ID that includes calls from all area codes in Toronto, Canada if call arrive area code (prefix) of 416 to play IVR Based Scripts. While if call arrive any other place, call will simply go to a simple...
Here is a new document based on Duplex Deployment with version 10.5
Download VIDEO labs as well FREE - Click Here
Faisal H. Khan
VoiceBootcamp Inc.
www.VoiceBootcamp.com
