What is the best process for upgrading 3.3 to 6.1?We have new servers for 6.1 and they have been licensed by Cisco.I am not sure how to move the config, phones, jtapi, etc...all the stuff over to 6.1? I also do not know Linux system?Thanks.
I was wondering if anyone has implemented ACD via CallManager.I am not sure even if it comes with CallManager or if that is a 3rd party application you have to buy.From what I remember reading at one point that CallManager 4.0 and higher does have AC...
I have set up a new remote site in LA.. and we have are HQ IN DC...the 2821 routers are working..and I can see the network in DC from LA..the problem I am having is that there is a DMZ in DC(192.168.111.0/24) that I can not see from any LA desktop. ...
I have a question in regards to 2 routers connected over a Private T1 Link.They are both new 2821 Routers. One is in LA and the other one is here in DC(our HQ office).I link is up and I can telnet and ping the DC router(I sit in DC) and once I am in...
Hello,I will be having a point-to-point T1 connection with 2 -t1's between two offices. Both ends will have a 2821 Integrated Series Router.T1's will be provided by AT&T and they use PPP(MLPPP).my question is: How do I bind two T1's? I have never ...
Hello Java,Thank you for your reply.I knew there was not direct upgrade, that is why we got new servers.Where can I find info on how to use BAT and what info to collect to export into 6.1(2)?How do I access the GUI once the MCS server is up on the 6....
I have had the same thing happen to me as well.We have some user that have Vonage at home and when they dial our VoiceMail number to check their vm, they are prompted for their user id. When they enter the user id and hit the "#" symbol, they get a ...
thank you all for your reply.I advertised the 172.16.0.0 router in EIGRP and now I can telnet and ping from my workstation to the LA side.My workstation has a 172.16.X.X address.