Hello,I would like to backup CDR in CCM Publisher and was told that I can't just copy and paste, instead I'd have to use SQL to do it. Anyone can help me on how this can be achieved? I'm very new to SQL.Thanks.

Hello,I'd like to use DA for our AA. Currently it is the standard greeting. Now it should be like this;"thank you for calling. if you know the extension you wish to contact, please enter now, or press 1 for finance, press 2 for legal, press 3 for adm...