Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
Hello,I would like to backup CDR in CCM Publisher and was told that I can't just copy and paste, instead I'd have to use SQL to do it. Anyone can help me on how this can be achieved? I'm very new to SQL.Thanks.
Hello,I'd like to use DA for our AA. Currently it is the standard greeting. Now it should be like this;"thank you for calling. if you know the extension you wish to contact, please enter now, or press 1 for finance, press 2 for legal, press 3 for adm...
Hello,I've tried what deepagup's suggested in his attachment and somehow it doesn't work. I did all the steps mentioned but when I called to Unity, it still goes to the old greetings.Anymore ideas anyone?
Thanks thomuff and deepagup for your input. Once again, our setup:CM 4.1Unity 4.0IPCC Express 3.5Currently I'm trying to do it in Unity, based on deepagup's attachement. I write down what I modify/add/changed so that I can back track if problem rise....
Our setup:CM 4.1Unity 4.0I'm not bonded by a particular method of achieving this goal, that means if aa.aef does not work, I'm OK with alternatives like Unity and so on. The main reason I cited aa.aef in the first place is that I was told it is the w...
hello,thanks for the link. in fact, I've already seen this but I can't find anywhere in the document, or in the internet, that shows anything about what I wanted to do.or it is there somewhere in the document?please guide.thanks.