Yes, you should be able to view service and enterprise parameters on CUCM 6.0. I'd suspect that you are hitting into CSCsh62086 which is resolved in the latest ES. Please open a TAC case to get the latest ES ... View more

1. You cannot restore your CM using SQL backup only. You would BARS backup to restore the system once CM has been re-installed on the box. Since the backup contains failes, database backup and registry backup as well, only using SQL would not work. 2. The only supported way to restore if u have a failed upgrade would to go CM 4.1 and then do a BARS restore. Since a lot of files are replaced and the backup process does not take a backup of all the files needed. Therefore, you might have to re-install CM 4.1 (Depending on which stage the upgrade failed) and then do a restore ... View more

No, there is no such option available. Missed calls are only stored on the phone memory and cannot be accessed from the webpage ... View more

Yes, you can have to CallHandler for 2 different numbers. There is one more thing you can try. Instead of using a CTI Route Point, create a Translation Pattern where the Called Number is changed to Unity Pilot Point Number and the calling number is 1000. So when Unity see's the Call from 1000, it should send it to the greeting of 1000 (Call Handler) and under Greeting, you might have to change the behaviour for After Greeting Send call to. As what is happening here is Unity plays the greeting and the default for After Play greeting is to send to record Message for the CallHandler, which would be the VM for the CH's owner. ... View more

You are running into Bug ID CSCsi48388. Though this one refers to JPN it has a few duplicate bugs attached to it. You need to install ES 2118.001 to get a fix for this. Hope this helps ... View more

If you are running CM 4.1 and above, you would need to use the URL https://IP_Address_of_CM/ccmuser as CM 4.1 onwards does not support http. Hope this helps ... View more

show ccm-manager shows the Primary listed and that the GW is trying to register to CM with the IP "172.16.16.10". Please ensure that on CM, under the Voice Gateway, you are adding the Router with the domain name as "VGW.atg.andreylab.com" ... View more

can you paste the ccm-manager and mgcp config from the router. ... View more

Switch version is not designed to work as a backup. Switch version is revert to a previous version. So, if you would like to have this option available, you should download the latest SR/ES for the version you have an install that on the box. That would give you the option of switch version to the current version that you have. Hope this helps ... View more

space is not a valid character in the password field and I dont think it does a check to see for the space. ... View more

Yes, you can reset the password for CCMAdministrator from the console. The command for the same is: "utils reset_ui_administrator_account". Once this command is run, it would reset the password for CCMAdministrator GUI account. Hope this helps ... View more

Unfortunetely, currently there is no such option available. There are no timers for this. You should contact your Cisco Account Team to have this feature enhancement request filed incase you need it. ... View more

What is the role that is applied on the User ? Have you tried adding the user to "CCM Super User" group. This group can login to CCM Admin page and I use a non-default Admin account to login to ccmadmin page on my CM 5.1.2 box. Hope this helps ... View more