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After much licensing pains (via OpsConsole Server) I had (2) CVP Call Servers and (2) VXML Servers up & running. Last week, I lost the Box MCS7825 that was configured as Ops Console Server. I have another box up & running as new OpsConsole Server.Whe...
Chad,Sorry for the repeat question...but if I may...You have a VXML license file as a .txt file and not the .lic file. With .lic you would get an error from OAMP Server as the wrong license type...if you try to download it.In any case the manual meth...
Islam,At a minimum, you will need SQL on AW, Loggers (or Roggers) and HDS Server. I am not sure about the ICM/IPCC Reporting Server (I know that CVP Reporting Server uses Informix DB). Your AW, HDS and WebView components can be co-hosted on one Box (...
Chad,How was the License file uploaded ? If you did that via OAMP Server ?Are you able to pull the System ID from OAMP Server ? (under control center >VXML Server>System ID tab )If your other VXML Server(s) are seen by OAMP Server, then the followin...
Issue resolved per TAC Case 607512629; Thanks TAC Team.The workaround to resolve the current issue: - Please make a note that the procedure actually clean the configurationlaid out by the previous OAMP and recreate the configuration. - The proce...
Few questions to narrow the problem- Is this an intermittent problem or with all calls at all times - Any other non-CAD outbound calls behave the same- Any other CAD user from an alternate Location/Gateway has the the same problemSam
