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HI Guys! i am facing one issue in IVR, I have one IVR application on end class i am capturing the hang-up by using howCallEnded(). but once the ICM is interrupting the IVR application i am getting the same event how can i differentiate that this call...
Hi , I want to play the hold music while my custom class is waiting for web service response. I have to use the fetchaudio, fetchaudiominimum, fetchaudiodelay and fetchtimeout properties in the root doc or before the custom java class by using voice ...
I am using digit element for capturing the user input but after user input the digit element taking 10s for timeout i have use termchar as # and also use interdigittimeout and termtimeout properties but it still taking 10s for time out. anyone hep me...
I have made one script on UCCX 10.6. The script has the dependent jar i have uploaded the jar and script are working fine in UCCX 10.6. the same jar and script i have uploaded on the UCCX 11.0 it is not working I have checked the status of applicatio...
I have faced the same issue i have used the following way to resolve itActually this error is occurring due to the jar conflict in the CVP to resolve it i have gone to Tomcat following path and remove one jar "jaxws-rt" from the tomcat lib.CVP\VXMLSe...
My issue resolved i was using the # key before playing the hold music therefore
when i was pressing # the hold music was not playing i have used flush node for flushing the input the hold music is working now.
Thanks Jannine,i have used the max digit setting also but still, i is taking 10s time for the timeout. I am using 11.5 CVP logs screenshot is attachedelement setting is the followingroot doc setting is followingwithout pressing # the digit should be ...
thank you janinegraves for your reply i am using the following digits settingand on root document i am using the following settingafter the digit element, i have placed silence prompt (for one s)but it is also not working for me.
