HI Guys! i am facing one issue in IVR, I have one IVR application on end class i am capturing the hang-up by using howCallEnded(). but once the ICM is interrupting the IVR application i am getting the same event how can i differentiate that this call...

Hi , I want to play the hold music while my custom class is waiting for web service response. I have to use the fetchaudio, fetchaudiominimum, fetchaudiodelay and fetchtimeout properties in the root doc or before the custom java class by using voice ...

I am using digit element for capturing the user input but after user input the digit element taking 10s for timeout i have use termchar as # and also use interdigittimeout and termtimeout properties but it still taking 10s for time out. anyone hep me...

I have made one script on UCCX 10.6. The script has the dependent jar i have uploaded the jar and script are working fine in UCCX 10.6. the same jar and script i have uploaded on the UCCX 11.0 it is not working I have checked the status of applicatio...