Joe Gilbert
Level 1
Level 1
Member since ‎06-01-2011

User Statistics

  • 42 Posts
  • 1 Solutions
  • 144 Helpful votes Given
  • 77 Helpful votes Received
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User Activity

I have a standard record element that works normally most of the time. In about 2/40 instances, the record element does not start recording until DTMF is pressed. I didn't think this was necessary. Is there something I have misconfigured?First case (...
I am migrating from cvp 9 to cvp 10.5. I've exported and imported 3 applications from call studio 9 to call studio 10.5. I then deployed these to cvp 10.5 without issue.On the 4th application, I get an error when trying to run the deployApp.bat file....
Is there any limitation in UCCE versions 8, 9, or 10 to having both Finesse and CAD installed and functioning?
We have installed CUIC 8.5(3) but cannot configure active directory correctly. We only want users who are in a specific security group to be able to login. Is this possible? The security group is UCCE_Reporting.We have tried using the below in the Us...
I am trying to find a solution to accomplish the following in ICM. Callers will call into a menu. The menu collects a 7 digit number.This 7 digit number will correspond with an agents peripheral number. This will then be used in a queue to agent node...
Community Statistics
Member Since ‎06-01-2011 06:02 AM
Date Last Visited ‎04-15-2022 11:59 AM
Posts 42
Total Helpful Votes Received 77