In Call Manager, go to Call Routing > Route Plan Report, find the extension and de-associate any additional devices/extension mobility profiles found under CTI controlled devices.Hope this helps,AhmadSent from Cisco Technical Support iPhone App
WinHlp32.exe is required to display 32-bit Help files that have the ".hlp" file name extension. It can be downloaded from this link: http://support.microsoft.com/kb/917607After you install the WinHelp32.exe download file certain macros are disabled,...