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Chris Deren
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About Chris Deren
05-16-2022
Chris Deren
Hall of Fame Master
Awards
1
Hall of Fame
Hall of Fame
10
Cisco Designated VIPs
2018 Contact Center IP Telephony
2017 Contact Center IP Telephony Unified Communications
2016 Contact Center IP Telephony Unified Communications
2015 IP Telephony
2014 IP Telephony Unified Communications
2013 Contact Center IP Telephony Unified Communications
2011 Contact Center
2019 IP Telephony, Contact Center, Unified Communications
2020 IP Telephony Unified Communications Contact Center
2021 IP Telephony, Unified Communications
Recent Badges
Awards
Recent Badges
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Stats
Member since
01-26-2005
16010
Posts
15124
Helpful
2400
Solutions
Certifications
Latest Contributions by Chris Deren
Latest Contributions by Chris Deren
Discussions Chris Deren has Participated In
TKBs Chris Deren has Participated In
Blogs Chris Deren has Participated In
Events Chris Deren has Participated In
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Re: Issue with the 'Update SkillProfile By ID' API
Created by
Chris Deren
in
Contact Center
05-10-2022
05-10-2022
I am seeing something similar. I create the SkillProfile with the API, I am able to update it once a...
webex contact center list by name
Created by
Chris Deren
in
Contact Center
05-06-2022
05-06-2022
It appears that all of the webex APIs allow listing entries by ID, but not other filters i.e. name. ...
Re: Locate Webex APIs
Created by
Chris Deren
in
Webex for Developers
04-22-2022
04-22-2022
Thank you @Jeff Marshall Outgoing user permissions Authorization Codes and Auto-transfer numbers You...
Locate Webex APIs
Created by
Chris Deren
in
Webex for Developers
04-21-2022
04-21-2022
I am looking to configure following features via webex APIs which I cannot locate in the documentati...
Re: Auto Attendant API docs
Created by
Chris Deren
in
Webex for Developers
04-13-2022
04-13-2022
It was not older, it uses the same telephony endpoint that other APIs use, i.e. hunt group, queue, e...
Re: Call Report
Created by
Chris Deren
in
IP Telephony and Phones
01-24-2022
01-24-2022
An alternate solution if you do not want to invest in 3rd party solution is to download the CDR/CMR ...
Re: very poor ping response from subscriber servers
Created by
Chris Deren
in
IP Telephony and Phones
01-24-2022
01-24-2022
Are the subs on the same network? If not are you getting the same poor response if you ping the defa...
Re: TATA SIP Trunk registration issue
Created by
Chris Deren
in
IP Telephony and Phones
12-23-2021
12-23-2021
Thanks Scott, are you saying you needed to define ngn.ttl.in under your credentials and authenticati...
Re: TATA SIP Trunk registration issue
Created by
Chris Deren
in
IP Telephony and Phones
12-22-2021
12-22-2021
Thanks for responding Roger. I've asked multiple times for confirmation, but they just respond with ...
TATA SIP Trunk registration issue
Created by
Chris Deren
in
IP Telephony and Phones
12-21-2021
12-21-2021
I have a SIP trunk in India with TATA which I cannot get registered and the provider is of no help. ...
India Logical Partitioning with ICT
Created by
Chris Deren
in
IP Telephony and Phones
09-20-2021
09-20-2021
I am adding a new cluster in India and extending it to a US based cluster via SIP ICT. According to ...
Re: Cisco Unified CM Authentication Failed because of SSLException.
Created by
Chris Deren
in
Contact Center
09-14-2021
09-14-2021
If your CCX Tomcat cert is signed by the same CA then you should not need to do that. If they are si...
Re: Error 2254 in CUCM User
Created by
Chris Deren
in
IP Telephony and Phones
02-24-2021
02-24-2021
I just ran into the same error when attempting to add new local users in CUCM, did you or anyone els...
Re: Phones not registering
Created by
Chris Deren
in
Unified Communications Infrastructure
02-04-2021
02-04-2021
Have you looked at the phones' console log for clues on where it's failing? Those logs are very comp...
Re: Jabber over MRA only
Created by
Chris Deren
in
Unified Communications Infrastructure
02-04-2021
02-04-2021
The disadvantage is that you are forcing all traffic through MRA so you need to make sure your MRA d...
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Public Statistics
Date Registered
01-26-2005
06:56 PM
Date Last Visited
05-16-2022
05:40 AM
Total Messages Posted
16,010
Total Helpful Votes Received
15124
Helpful Votes Given To
User
Helpful Count
Jeff Marshall
5
TONY SMITH
15
Scott Leport
5
Roger Kallberg
15
George Sotiropoulos
20
See all >
Helpful Votes From
User
Helpful Count
SuperChaz2
10
Aaron Burns
5
derek.ross00
10
tmick
5
PramodhK
5
See all >
Awards
Hall of Fame
Cisco Designated VIPs
2018 Contact Center IP Telephony
Cisco Designated VIPs
2017 Contact Center IP Telephony Unified Communications
Cisco Designated VIPs
2016 Contact Center IP Telephony Unified Communications
Cisco Designated VIPs
2015 IP Telephony
Cisco Designated VIPs
2014 IP Telephony Unified Communications
Cisco Designated VIPs
2013 Contact Center IP Telephony Unified Communications
Cisco Designated VIPs
2011 Contact Center
Cisco Designated VIPs
2019 IP Telephony, Contact Center, Unified Communications
Cisco Designated VIPs
2020 IP Telephony Unified Communications Contact Center
Cisco Designated VIPs
2021 IP Telephony, Unified Communications