About Chris Deren

Chris Deren · 09-16-2022

I want to use the Team API to build teams teams, however it uses DesktopLayoutID reference to associate it with Desktop Layout. I do not see any APIs for desktop layout, so how would I figure out the desktopLayoutID I need to reference if I only know...

Chris Deren · 05-06-2022

It appears that all of the webex APIs allow listing entries by ID, but not other filters i.e. name. This is not very helpful as how would one know the ID of something without looking it up. For example if I want to delete something i.e. skill I fir...

Chris Deren · 04-21-2022

I am looking to configure following features via webex APIs which I cannot locate in the documentation. I wanted to ask the experts here if these are available and I am just not seeing them or if they are not available yet, and if so is there a time...

Chris Deren · 12-21-2021

I have a SIP trunk in India with TATA which I cannot get registered and the provider is of no help. The relevant config is here: sip-uacredentials number XXXXXXXXXXXXXX username XXXXXXXXXXXXXX password 7 YYYY realm SIP-XXXXXXXXXXXXXXauthentication u...

Chris Deren · 09-20-2021

I am adding a new cluster in India and extending it to a US based cluster via SIP ICT. According to https://www.cisco.com/c/en/us/support/docs/unified-communications/unified-communications-manager-callmanager/214291-implement-geolocation-across-cucm...

Chris Deren · 09-29-2022

Thank you, but perhaps I was not clear in my question. I am looking to POST/PUT a new Webex CC Team per https://developer.webex-cx.com/documentation/team where one of the parameters is desktopLayoutID, but there is no endpoint in the webex CC that w...

Chris Deren · 05-25-2022

@aruc Any update on this as I am still seeing the 409 error?

Chris Deren · 05-10-2022

I am seeing something similar. I create the SkillProfile with the API, I am able to update it once and then any other subsequent updates result in: { "trackingId": "ccconfig_1a8bfafc-0b42-4261-b791-16c93539ddb1", "error": { "key": "400", "messa...

Chris Deren · 04-22-2022

Thank you @Jeff Marshall Outgoing user permissions Authorization Codes and Auto-transfer numbers You can modify a user's outgoing permissions via https://developer.webex.com/docs/api/v1/webex-calling-person-settings/modify-a-person's-outgoing-callin...

Chris Deren · 04-13-2022

It was not older, it uses the same telephony endpoint that other APIs use, i.e. hunt group, queue, etc. I implemented a tool few weeks ago using this API and went back yesterday to check documentation but it's no longer there. For reference the lis...

Member Since	‎01-26-2005 06:56 PM
Date Last Visited	‎03-22-2023 12:06 AM
Posts	16,013
Total Helpful Votes Received	15232

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Team API and DesktopLayoutID

webex contact center list by name

Locate Webex APIs

TATA SIP Trunk registration issue

India Logical Partitioning with ICT

Re: Team API and DesktopLayoutID

Re: Issue with the 'Update SkillProfile By ID' API

Re: Issue with the 'Update SkillProfile By ID' API

Re: Locate Webex APIs

Re: Auto Attendant API docs