About tholliday1

tholliday1 · 06-03-2022

Community, Looking for a breadcrumb here. We've recently upgraded to UCCX 12.5 and are looking to take advantage of the Calendar step. In the past we used a sub flow script to refence XML documents to determine open and closed hours as well as holi...

tholliday1 · 08-11-2016

Hello all, I need a little bit of help on this one. I am trying to plan out our library network and how to separate the library patrons from the rest of the network. The of course will be in their own VLANs. I am told that the way they were separa...

tholliday1 · 06-03-2022

David, You are the MAN! Thanks for this bread crumb. I can take it from here and run with it. Tom

tholliday1 · 06-03-2022

David Thanks for the reply. Specifically how would the supervisor go about accomplishing this? I don't think supervisors have access to the calendar management portion of UCCX administration and can add or remove special dates/holidays. Tom.

tholliday1 · 08-12-2016

Both sets would use the same equipment. We use Layer 3 switches to do all of our routing, in particular the 3650's. In the past there was a dedicated fiber from the patron switch to our internet gateway. I figured a tunnel could do logically what ...

Member Since	‎08-11-2016 12:05 PM
Date Last Visited	‎05-31-2023 12:02 AM
Posts	5

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IVR for Closures

Library Patron Segregation questions

Re: IVR for Closures

Re: IVR for Closures

Both sets would use the same