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I have a customer who's Unity 4.04 server crashed and they didn't have a backup. I was able to pull the SQL database off the corrupt drive. I've reloaded Unity and have attached the SQL database back to the Unity server but I'm unable to see the su...
When incoming calls from an MGCP Gateway arrive at the Unity system I get fast busy. The MGCP Gateway is using G729a. The system is Unity 4.0(1) with CCM 3.3(2). I've checked the voice ports and they are enabled with G711 and G729a.If I forward all ...
I have an MGCP Gateway with a T1 PRI and I would like to have all incoming calls from the T1 route to the VM pilot number. I tried setting up translation patterns that match the called incoming DID number and then translate it to the VM pilot number...
I'm running CCM3.3 and Unity 4.0(2). I've set up the CCM Voicemail port, Pilot number and MWI numbers. In Unity I've set up MWI notification on the subscribers. But the MWI's won't turn on. I've tried to resync the MWI but that didn't fix it. Fr...
I'm having trouble getting the DMZ hosts to talk with an inside host. The DNS servers are hosted at the ISP and I have static commands in place to doctor the dns replies. On the host in the DMZ I can ping the inside host by its DNS name, I also can...
Here's the fix to the problem I was having with incoming calls from a T1 PRI MGCP gateway forwarded to VM. Bug: CSCdz17571 and CSCdy26520Although the bugs talk about DMS100 my configuration have the switch type set to Primary-ni. I went ahead and ch...
I was going to try to set up a transcoder to see if that would fix the problem but the customer doesn't have any extra equipment at this time. But the problem has changed overnight. Now the VM system picks up the call, you then hear one word of the...