Can any one explain the call flow/process which happen in CUCM when a IP phone try to communicate with local extension and to outside(external) 10 digit number (local/LD). Also how the call process for inbound calls (external). Like phone->CSS->Route...

One of our call center user log off from the cisco agent desktop application,he doesn't see the reason codes nor  the logout codes. Please help me how to fix this.  We are using Cisco Application Administration - 7.0(1)SR05_Build504 and CUCM version ...

Hi,Is there any way to check the unregistered phones offline details(when it was active last) in cisco call manager?Thanks

Hi,How to schedule automatic Xlate sessions cleaning in ASA5550.  I want to clear few global nat sessions manually every week.  Is there any way to automate that?  Please helpThanks