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Call process flow in CUCM

praveen ks
Level 1
Level 1

Can any one explain the call flow/process which happen in CUCM when a IP phone try to communicate with local extension and to outside(external) 10 digit number (local/LD). Also how the call process for inbound calls (external). Like phone->CSS->Route partition (my order is wrong).  

2 Replies 2

Jaime Valencia
Cisco Employee
Cisco Employee

You need to do some reading on the topic

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/srnd/collab10/collab10/dialplan.html

And all of the chapters under dial plan architecture

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/10_0_1/ccmsys/CUCM_BK_SE5FCFB6_00_cucm-system-guide-100/CUCM_BK_SE5FCFB6_00_cucm-system-guide-100_chapter_01110.html

HTH

java

if this helps, please rate

Charles Hill
VIP Alumni
VIP Alumni

Here is a diagram that may help with understanding the call flow.

 

 

 

http://www.cisco.com/c/en/us/support/docs/voice-unified-communications/unified-communications-manager-callmanager/13920-call-routing.html

 

Hope this helps

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Thanks