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Hi,I am looking for integration document of Verint I 360 and UCCE. I know, What need to be configure on Cisco CUCM. But not getting visibility what need to be configure on Verint ? Or How this integration works ? Any call flow diagram ?
Hello All I want to know the SNR behavior, When the associate SEP "or Device / Phone" will be unregistered. There is no CFW at the phone configuration.Rgds,Madhukar Tyagi
Hello All, I am facing one issue on Cisco 6921 phones. Issue Description is CUCM servers are in EST time zone and 6921, 7945 and 7965 phones are in BST "Brazil time zone / Sau Paulo"time zone, 7945 and 7965 are showing the correct time Zone "America/...
Hello All, Just want to confirm about the Transcriptions of Voice Messages (SpeechView) in Unity Connection 8.5. My understanding is Unity CxN do required a third party transcription service to convert the Wav files in to text file. Unity CxN doesnot...
Hi All, I am trying Unity 8.6 integration with Exchange 2010, Exchange is also installed by me, No Exchange expert in place. I want to know, What is the configuration required on Exchange server 2010 to achieve the Single Inbox Feature.I am trying t...
Hi Chris, Thank You for replying.i worked on this document. and did the configuration according to this doc.For Single Inbox, We need to configure the SMTP configuration on the Exchange server. Then some relay message configuration.When SMTP emails ...
Hello Joe,Thank You for reply. Please confirm 1- Do we have the FLP drive installed in the UCS-C210M2-VCD2 chasis as a defualt config.2- Is there any way, I can aviod the Answer generator file and enter the confguration manaully during 7.1.3 install...
Hello Joe, Today i tried the configuration suggested by you. Step i did1- Create a DN 8324. Which is assocaited with a PT called OFF_HRS.2- This PT is configured for TOD. "Office hrs --- 9.00 AM to 6.00 PM' 3- Create a another Partition namely - Non...
