I had this exact same issue.  It turned out to be Do Not Disturb.  Since this is not a softkey, and isn't controllable throught feature control sets, it must be set as a lince presence.  Best as I can figure, DND was set as a line presence (through b...

Correct – whatever cert is installed on the SSO server (self-signed, signed by your domain CA, or 3rd party) will need to be exchanged with the WebEx environment in the cert manager. I would definitely recommend at a minimum a cert signed by your do...

Raymond,That cert is just going to go on your SSO provider. You do have to do a certificate exchange with webex so they trust your SSO provider. I believe its under the site certificate manager in Webex admin.Casey Bleeker | Unified Collaboration A...

I would definitely look at your IIS configs as listed in that document then for your ADFS environment. If its internal, you can do a Fiddler trace from your client machine, (will probably need to install the HTTPS proxy on your client to decode SSL ...