25 years with telepony in KTAS/KTAS Erhverv/TeleDanmark/ Teledanmark Erhverv/TDC/IBM and now 3F Expertise: Upgrading CCM 4.2 to CUCM 7.1.3 Upgrading IPCC 3.5 to 7.0 UCCX Netwise / Aastra CMG / CTC installation / configuration Cisco BGP Cisco IPTT Trouble Shooting. Juniper Cisco IPCC Bootcamp. Windows 2000 Network Infrastructure. Cisco CCNA arcademy CCNA Certified Cisco IPCC INTERPRISE / ICD / IVR. Windows 2003 Exchange 2000/2003, Directory Service. Cisco Unity / unified messaging 3.3/4.0.2 + Cisco Call Manager 4.0 Windows 2001 Advanced Server 2000 course. Cisco Call Manager 3.2 + Cisco ICND. Internal courses Ericsson MD110 PBX. BC 3> BC12, Power Pack 9 (IP telephony). MD110 group chooses MD110 interfaces MD110/Applikationer, MD110 Network - Engineering, MD110 CA / FS, MD110 Application Link. Centrex 2000, Analytical Troubleshooting, Data General Knowledge, Analog / Digital signaling, ISDN2 & ISDN30 customer to central, ISDN2 & ISDN30 Basic Course, TDC and central grid structure. Technical English Level 3 In my career at TDC configured and installed MD110 in the period 1988 to 1992. From 1997 - d.d. worked with debugging MD110 MD110 TDC remote center, where I have been involved in building the parliament solution. Installed 4 Cisco Unity / Unified Messaging Server, helped to install 2 Cisco Call Manager of Publisher / Subscriber. Planned, documented and installed Cisco Unified messaging with failover. From 2002 I've debugged on Cisco Call Manager / Unity and from January 2004 also debugged on Cisco IPCC / ICD / IVR. After the CCNA course I fix the entire customer interface of Cisco customers also Core. Worked in IBM with operation and maintenance of Cisco CallManager and applications, Netwise. Courses in Netwise CMG / CCM and CMG Voice. Works in 3F with telephony solution consisting of Cisco, Netwise and Witness In February 2009 the telephone system upgraded from CCM 4.2 to CUCM 7.1, IPCC 3.5 to UCCX 7.0, Netwise component upgraded from 2007 to 7.5 CUCCX 2013 Specialties: Install, run and troubleshoot Cisco IP Telepony