All of our ON100s updated last night (and rebooted). Wan stats are still stuck on 1/26/13. Is there an interval before the stats start showing-up? ... View more

If the ON100 is on the same physical LAN as your customer, have them browse to the IP address of the ON100 on port 3000.  NTOP will come up. E.g.: http:xxx.xxx.xxx.xxx:3000 This is much faster and easier than going thru OnPlus to get to the NTOP app.  The single issue that could bother you is that there is no login or other security. ... View more

Michael: I'm wondering whether we can take this a step farther.  It would be nice to automatically backup the configs of ASAs attached.  Docs say: "The ASA 5500 device manager can not be run over a tunnel created by the Cisco OnPlus Agent device. Remote ASA management can be performed if SSH access is enabled and a generic tunnel connection for SSH is created by the Cisco OnPlus Agent for command line administration." An SSH connection needs manual intervention on my part with an SSH client. So, what would be the way to "automatically" have OnPlus perform such backups (if possible)? Thanks, Curt ... View more

Michael: Ahhh ... the fog has now cleared. The notices did not identify the device being backed-up, except by Mac address.  I assumed the notice referred to the ON100 itself, but it was a Cisco switch ...  maybe I'm in the minority in that I don't memorize mac addresses :-) Thank you for the follow-up. ... View more

aqkazi: Thanks for the prompt reply. 1. In "Notifications->Delivery Rules" notifications have been set for "Warnings" (and above), which are e-mailed. 2. The backup events are notification level and do not get e-mailed.  These events appear in the "Event" listing for one of the sites when requested via OnPlus dashboard.  The other two do not list backups in this area of their dashboards. 3. I'm not sure how to discover whether the other two are backing up other than to look in the Event listing under notifications.  Is there a syslog function that I can look at or send to a syslog server? Thanks, Curt ... View more

aqkazi: Is there some rationale for the reason ON100 has to login to these devices, even though the only monitoring specified has been cut-back fo ICMP UP/Down.  A ping does not really need to login to function. Over the weekend, another of our ON100s decided to start logging in (it previously did not) and spawned a blizzard of e-mail alarms from the monitored device.  I had to grant login rights to get this to cease. Further, is there a list of devices (or class of devices) that ON attempts logins to? TIA ... View more

Permission granted. C Y ... View more

aqazi: Thanks for the prompt response. There are no active leases on DHCP. There were no entries for the devices is in ARP table at the time I checked. They are reported as Dell Macs and the only two Dell devices here are accounted for (as different MAC addresses), so prior connection would not be applicable. As suggested by sdeftink (below), there is a Cisco wireless (WPA2), but (unless hacked) only adroid wireless, not ethernet, connect thereto. I will send site name via PM. Thank you. ... View more

aqkazi: I have entered the credentials on the ON100 and sent you the account information via private message. I authorized login in conjunction with the credentials and it now logs-in successfully approximately every 10 minutes. The real desire is to have OnPlus watch the unit without login.  Logins, successful or failed, clutters the connection log of the device and makes life harder for the device administrator. Is this possible? Thanks. ... View more

I notice this thread is a bit long in the tooth ... Has any progress been made on this issue?  (Or is there a work-around?) Ours is a pretty new installation and is experiencing similar symptoms.  A re-boot of the ON100 will get NTOP working again, but there is a "gap" in the data for the time period that it went away. TIA ... View more

Thanks for the replies.  I configured SPAN and the reported results make more sense now. One Problem: All relevant screens report data with the exception of: Summary->Network Load.  Is there a way to kick-start this? (I have shutdown NTOP and also re-booted ON100) ... View more