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Hello Everyone,CUCM 7.1, UCCX 7.0(5)I have a customer who has an LDAP integration (Active Directory) for their Unified Communications Manager. Their policies require users to change passwords every 3 months. Their implementation of IP Phone Agent u...
Great discussion on HA over WAN and the errors we can make in the field. Thanks for taking the time to create this document. I will include this information in our UCCX courses.- Marty Griffin, Contact Center Instructor, Sunset Learning Institute
Hi John,Thanks for this info. I am having issues with this UCCX 9.0 connecting to SQL Server 2008 and now I can stop following the Native Client thing down the rathole. Cheers- Marty Griffin
Hello Greeshuma,I see you have not recieved any comments, so let me try. UCCX 7.0 provided a capability to clear calls that are stuck in queue without restarting the engine. In UCCX Administration: - Select Tools > RealTime Reporting - Aft...
