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We just went line with a new Cisco UM system 9.1.1 running on a BE6000 (I hope I have those numbers right). All phones but the receptionist are 8961 models, the receptionist is the next model up with 2 sidecars. When the receptionist transfers a phon...
One problem seems to be that our staff is too quick. We find if someone does the transfer process to quickly the transfer time is slower or doesn't work at all. So we have pick press the transfer button, then enter the extension, and then complete th...