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- About m.castrigno
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Member since
05-28-2011
19
Posts
0
Helpful
0
Solutions
06-16-2014
07:40 AM
Leo, I was just trying another "group", there is apparently a WAAS group but the form for posting a question does not offer it. This really needs to be in WAAS but I don't know how to get there. -Matthew
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Created by
m.castrigno
in Application Networking
in Application Networking
06-15-2014
02:15 PM
06-15-2014
02:15 PM
HTTP Traffic to a specific host is causing a issue for my WAAS devices. This request goes my proxy so I cannot block by IP address. I believe there is a hidden command that will take a host name to keep WAAS from attempting to optimize traffic from a specific host.
... View more
02-11-2013
09:26 AM
Thanks Daniel. Unfortunately I had already plugging in the new phone. I changed the user name in the on the existing ephone and configured the new ephone like the old one. I will try the reset command to purge the old ephone. I will follow this procedure next time. Thanks.
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02-09-2013
04:46 PM
I am in the cli and I just want to assign the mac-address of the new phone to the old ephone but it wont let me becasue it has already assigned another ephone to that mac address is there a remove ephone command of some sort?
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02-09-2013
04:28 PM
I have a 7961 with an expansion module where the screen died on a UC500 system. I have a replacement phone that I have attached the expansion module and plugged in but of course it needs the configuration assigned to the mac address of the old phone. What is the easiest way to do this? Can I do it in CCA 3.1? I am guessing not as I configured the first phone using the CLI. Thanks,
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Labels:
Created by
m.castrigno
in Voice Systems
in Voice Systems
04-02-2012
02:41 PM
04-02-2012
02:41 PM
Thank you!
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Created by
m.castrigno
in Voice Systems
in Voice Systems
04-02-2012
01:23 PM
04-02-2012
01:23 PM
After i login via telent how do I change the user password? Thanks.
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Created by
m.castrigno
in Voice Systems
in Voice Systems
04-02-2012
12:44 PM
04-02-2012
12:44 PM
In config mode I enable secret password, now when I attempt to connect in cca it prompts me several times for the password which I provide, starts the software but shows my router as "Unreachable:Authorization Failed" How can I fix this? Thank you!
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Labels:
Created by
m.castrigno
in Voice Systems
in Voice Systems
06-08-2011
11:01 PM
06-08-2011
11:01 PM
Hi Marvin, Yes sadly this is the case. However I am working on solution that effectively provides 4 time of day/week options. The first two are the typical Open and "closed" time slots two more can be derived with night service. By having the inbound calls go to an extension that is always for forwarded to the 1st AA then also choosing that ext for night service which specifies the ext of the 2nd AA which has its own open and closed schedules. More straight forward is if I could select night service extension as the same extension as my 1st AA. Can this be done in CLI? Cannot be done in CCA. Thanks
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Created by
m.castrigno
in Voice Systems
in Voice Systems
06-08-2011
12:22 PM
06-08-2011
12:22 PM
I want to have different AA scripts active on different time/days. Using the built in cue editor I can't see how to do this. I can make different schedules and I can select a schedule for for a given script but do not see how I can have different script actions for different schedules. Thanks
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Labels:
06-08-2011
08:40 AM
Hi Steven, Yes I upgraded to the 8.0.5 pack. While there are many enhancements, it still very dispointing that really basic telephony and AA functions require the CLI or CUE. Even baiscs like extensions that do not have phones associated with them cannot be labeled on the phone without the CLI. A key system AA basic like detecting a fax call and sending it to fax extension is not something you cannot do with CCA yet. My fear is by the time this really becomes a small business product that can be reasonably admistered as easy as a key system by the business itself, UC500 will be end of lifed. The required knowledge to get this thing to work makes the cost of ownership way off the charts.
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Created by
m.castrigno
in Voice Systems
in Voice Systems
06-07-2011
10:21 PM
06-07-2011
10:21 PM
Hello, I want to to be able to detect a fax call that has come in on a pots line that configured to go to AA. While the prompt is being played without delay I want the fax tone detected and the call sent to the fax extension. I have read this fine document: https://supportforums.cisco.com/docs/DOC-9713 But it wants to store the fax as an email. I don't have an SMTP server that will work the UC500 and I do not have a PC running all the time that can use the SMTP server noted in the above document. I simply want to be able to use one pots line for incoming voice and fax. I don't want the user to have to press a button. Just dial the PSTN number and hit send their fax machine and it shows up on my fax machine. Thank you.
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Labels:
Created by
m.castrigno
in Voice Systems
in Voice Systems
06-01-2011
07:49 PM
06-01-2011
07:49 PM
Thanks Ryan. I configured DNS servers in CUE which then allowed me to put in the SMTP server without CUE complaining about the username left blank. I can ping the SMTP server from the CLI However the notifications still are not working. I don't know if my server won't co-operate without the username and login or it is some other issue. My notifications for calls do not work either. Any ideas on why the notifications by phone would not work? Thanks.
... View more
Created by
m.castrigno
in Voice Systems
in Voice Systems
06-01-2011
04:20 PM
06-01-2011
04:20 PM
Hi David, The email notification requires a SMTP server username and password. It is not my requirement it is the CUE requirement. Where on CUE can I turn off the requirement for a username and password? Thanks, Matthew
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06-16-2014
Leo,I was just trying another "group", there is apparently a WAAS group
but the form for posting a q...
06-15-2014
HTTP Traffic to a specific host is causing a issue for my WAAS devices.
This request goes my proxy s...
02-11-2013
Thanks Daniel.Unfortunately I had already plugging in the new phone.I
changed the user name in the o...
02-09-2013
I am in the cli and I just want to assign the mac-address of the new
phone to the old ephone but it ...
02-09-2013
I have a 7961 with an expansion module where the screen died on a UC500
system.I have a replacement ...
Created by
m.castrigno
in Voice Systems
04-02-2012
04-02-2012
After i login via telent how do I change the user password?Thanks.
Created by
m.castrigno
in Voice Systems
04-02-2012
04-02-2012
In config mode I enable secret password, now when I attempt to connect
in cca it prompts me several ...
Created by
m.castrigno
in Voice Systems
06-08-2011
06-08-2011
Hi Marvin,Yes sadly this is the case. However I am working on solution
that effectively provides 4 t...
Created by
m.castrigno
in Voice Systems
06-08-2011
06-08-2011
I want to have different AA scripts active on different time/days. Using
the built in cue editor I c...
06-08-2011
Hi Steven,Yes I upgraded to the 8.0.5 pack.While there are many
enhancements, it still very dispoint...
06-07-2011
Hello,I want to to be able to detect a fax call that has come in on a
pots line that configured to g...
Created by
m.castrigno
in Voice Systems
06-01-2011
06-01-2011
Thanks Ryan.I configured DNS servers in CUE which then allowed me to put
in the SMTP server without ...
Created by
m.castrigno
in Voice Systems
06-01-2011
06-01-2011
Hi David,The email notification requires a SMTP server username and
password. It is not my requireme...
Public Statistics
| Date Registered | 05-28-2011 12:38 PM |
| Date Last Visited | 08-18-2017 03:56 AM |
| Total Messages Posted | 19 |
