Hi, Engineering researched the issue and it is a bug (design error) that needs to be fixed. (The semi-colon should not be used as the delimiter of two report rules.) I will let you know when I have more information. In the meantime, the documentation will be clarified with this information to show the current behavior: Beginning with firmware version 7.5.2b, the IP phone has the capability to do a delta configuration report and a status report. The phone reports the status data if the [--status] keyword is defined. Both the status report rule and configuration report rule can be configured in the parameter . These two report rules should be separated with a semi-colon. If the [--status] keyword or the status report file path is missing, the phone will not report the status data. For example, if the following is configured: http://my_http_server/config-525.xml The phone will report the configuration data to http://my_http_server/config-525.xml. If the following is configured: [--status]http://my_http_server/status-525.xml The phone will report the status data to http://my_http_server/config-525.xml. If the following is configured: [--delta]http://my_http_server/config-525.xml; [--status]http://my_http_server/status-525.xml The phone will report the delta configuration data to http://my_http_server/config-525.xml and the status data to http://my_http_server/status- 525.xml. ... View more

Hi, I will let you know as soon as I get information about the change. I checked our docs and notes and did not find any information about a report rule change in 7.5.2b -I apologize if this has been overlooked. Regarding the documentation formats, we are working to get our (Small Business) documentation converted so that we can use Cisco.com to publish HTML and PDF at the same time instead of PDF only. In the meantime, if you need to submit feedback on a doc, please use the link from the "listing page" (the page from which you click the PDF link). If you include the doc title, it should reach the appropriate people. Thank you again for the feedback and please continue to let us know how we can improve. ... View more

Hi, I'm sorry that you find our documentation lacking. Please continue to provide feedback as we do strive to give accurate documentation to our customers. While we do monitor the Support Community, the best way to submit feedback is to use the "Feedback" link at the bottom of the web page for the documentation you are viewing. While our publishing system does not automatically publish the date or version number of docs, we normally put that information on the page after the title page, or at the end of the document. I see that the Provisioning Guide does not have that information, so I will update that as soon as possible. I know that the report rule behavior was changed in release 7.5.3, which was documented in the Release Notes and the Administration Guide. Unfortunately, I don't know the answer to your question, but I will forward it to one of the engineers and get back to you with the information. We will also update the documentation with this information. Thanks, Kerry ... View more

Hi, I can help with the "bt" version. The "bt" version has better Bluetooth capabilities and is recommended if you are using Bluetooth features on the phone. Please contact technical support by phone regarding the bad audio and crackling sounds. They can determine if a problem with the software exists and if so, get it on the list to be fixed. Here is the support info: https://www.cisco.com/en/US/support/tsd_cisco_small_business_support_center_contacts.html Hope this helps. ... View more