WILLIAM ROY
Beginner
Beginner
Member since ‎02-22-2011
‎07-06-2022

User Statistics

  • 5 Posts
  • 1 Solutions
  • 0 Helpful votes Given
  • 10 Helpful votes Received
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1 Accepted Solution
CCP Member
10 Helpful Vote
1 Helpful Vote

User Activity

I have been working on setting up a Web chat with the new digital channels. The chat message is presented to an available agent, but when the green Accept button is pressed, the accept button goes grey and spins its wheels thinking about it, it then ...
We are taking a UCCX system from version 8.5.(1)SU3 to the 10.6(1)SU2. In the compatibility matrix guide (link below)  it says a direct upgrade from 8.5(1)SU4 is supported but in the upgrade guide it just talks about 8.5.x – could we get away with a ...
Community Statistics
Member Since ‎02-22-2011 11:14 PM
Date Last Visited ‎07-06-2022 12:07 AM
Posts 5
Total Helpful Votes Received 10
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