Todd Theoret
Level 1
Level 1
Member since ‎07-28-2015
‎04-30-2020

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  • 6 Posts
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No reports are working.  Please escalate as this has been going on for 60 days and is causing negative business interruptions.  Any ETA on being resolved would be very much appreciated. CR ID 22955. Thank you.
I noticed we currently have some of the same Contracts in the SmartCare and SmartNet Portal. Might this be causing the PSIRT and Reporting issues? How can I best address this? Thank you!
Looking for insight on to why all reports are failing: Consolidated BugInventory InsightCustom InventoryProduct AlertsContracts ManagementUpload Processing Thank you.
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Member Since ‎07-28-2015 12:11 PM
Date Last Visited ‎04-30-2020 07:46 AM
Posts 6