Hi Dear,   My customer is not able to access the CSAM tool for the first time to give me the CBRAdmin access.   When click on the "Review Legal Agreement" nothing happen, the screen still the same, we already tried three differents browsers and nothing change.   I need help with this, please.   Tks. ... View more

Greetings, We accidently upload 2 diferent certificates in collector with diferent names but same service PSS (Cielo and Cielo SA). While uploads to Cisco page we received the error message: "Some customer ids do not match for service SE" (in attach) We can't get the upload file in /uploaddata folder nor the upload can't reach Cisco PSS.   Could you help us? Thanks! ... View more

Hi, We faced an issue trying to discovery two WLCs. Its not having any blocking and the snmp is configurated, only ping response. There is another WLC with the same configurations and version that was discovery normally. Customer have a monitoring application (Solarwinds Orion) in the same network that monitors these WLCs. We have created another community string without special characters but didn't work. Could you help? Thanks in advance. ... View more