About kvitug

kvitug · ‎12-06-2018

Further testing shows that if both parties put the call on hold and resume the call, there's two way video. Can i send you the capture/ prt file via email?

kvitug · ‎12-06-2018

Is anyone experiencing issue w/ video calls between cisco 8865 phones? Calls are one way video only. The caller receives video but not the other way around. This is only happening between Cisco 8865 phones. If i make a call from the cisco phone to polycom video phone, there's two way video. Device info: CP-8865-3PCC Firmware: sip8845_65.11-2-1MPP-630.loads Codec: H.264

kvitug · ‎08-28-2018

No further reports has been made since upgrading the firmware to 11.2.1. Thanks

kvitug · ‎08-16-2018

Thank You. We'll monitor the device w/ 11.2.1 firmware and see if there's any recurrence.

kvitug · ‎08-16-2018

Yes. I have two debug PRT files. Should i attach them here? or should I send them to you directly? Let me know. Thanks

kvitug · ‎08-16-2018

do you have the bug ID related to this issue? Appreciate it thanks

kvitug · ‎08-16-2018

We have sip88xx.11-1-1MSR1-1 as the baseline firmware. But we are upgrading the reported phones to 11.2.1 individually. Was there any known related issue on sip88xx.11-1-1MSR1-1 firmware?

kvitug · ‎08-15-2018

Correct. They register to an outbound proxy

kvitug · ‎08-09-2018

We're experiencing the same issue. Curious, what type of network switches are you using? We have meraki switches deployed on our end.

kvitug · ‎08-09-2018

I do not. I have the sip version 8800s. Product name: CP-8861-3PCC

kvitug · ‎08-09-2018

I do not. I have the sip version 8800s. Product name: CP-8861-3PCC

kvitug · ‎08-08-2018

anyone else had issues w/ Cisco 8800 series phone (8861/8851) where it's powered on, but there's no dial tone, or when you try to press any keys nothing happens. As if the phone is frozen, but if you wait a while, eventually it resumes normal behavior. Doesnt require a reboot. While the issue is present, device stays register to sip server, has layer 3 connectivity. Able to WEB access to the device. Device Model firmware: sip88xx.11-1-1MSR1-1.loads

Date Registered	‎06-29-2017 10:51 AM
Date Last Visited	‎12-12-2018 08:33 PM
Total Messages Posted	12

Re: Cisco CP-8865-3PCC Video Call issue...

Cisco CP-8865-3PCC Video Call issue/ On...

Re: Cisco 8800 (8851/8861) No Dialtone ...

Re: Cisco 8800 (8851/8861) No Dialtone ...

Re: Cisco 8800 (8851/8861) No Dialtone ...

Re: Cisco 8800 (8851/8861) No Dialtone ...

Re: Cisco 8800 (8851/8861) No Dialtone ...

Re: Cisco 8800 (8851/8861) No Dialtone ...

Re: 8851 and 8861 (SIP) freeze occasion...

Re: Cisco 8800 (8851/8861) No Dialtone ...

Re: Cisco 8800 (8851/8861) No Dialtone ...

Cisco 8800 (8851/8861) No Dialtone / No...