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- About kvitug
05-29-2019
kvitug
Member since
06-29-2017
Beginner
Created by
kvitug
in IP Telephony and Phones
in IP Telephony and Phones
04-27-2019
07:30 AM
04-27-2019
07:30 AM
Upgrading the device to the latest firmware code resolved the issue. Currently, I'm using 11.2.1 MPP firmware code for 8800s.
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Created by
kvitug
in IP Telephony and Phones
in IP Telephony and Phones
12-06-2018
09:34 AM
12-06-2018
09:34 AM
Further testing shows that if both parties put the call on hold and resume the call, there's two way video. Can i send you the capture/ prt file via email?
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Created by
kvitug
in IP Telephony and Phones
in IP Telephony and Phones
12-06-2018
08:20 AM
12-06-2018
08:20 AM
Is anyone experiencing issue w/ video calls between cisco 8865 phones? Calls are one way video only. The caller receives video but not the other way around. This is only happening between Cisco 8865 phones. If i make a call from the cisco phone to polycom video phone, there's two way video. Device info: CP-8865-3PCC Firmware: sip8845_65.11-2-1MPP-630.loads Codec: H.264
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Created by
kvitug
in IP Telephony and Phones
in IP Telephony and Phones
08-28-2018
04:54 PM
08-28-2018
04:54 PM
No further reports has been made since upgrading the firmware to 11.2.1. Thanks
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Created by
kvitug
in IP Telephony and Phones
in IP Telephony and Phones
08-16-2018
10:42 AM
08-16-2018
10:42 AM
Thank You. We'll monitor the device w/ 11.2.1 firmware and see if there's any recurrence.
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Created by
kvitug
in IP Telephony and Phones
in IP Telephony and Phones
08-16-2018
09:30 AM
08-16-2018
09:30 AM
Yes. I have two debug PRT files. Should i attach them here? or should I send them to you directly? Let me know. Thanks
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Created by
kvitug
in IP Telephony and Phones
in IP Telephony and Phones
08-16-2018
09:22 AM
08-16-2018
09:22 AM
do you have the bug ID related to this issue? Appreciate it thanks
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Created by
kvitug
in IP Telephony and Phones
in IP Telephony and Phones
08-16-2018
09:13 AM
08-16-2018
09:13 AM
We have sip88xx.11-1-1MSR1-1 as the baseline firmware. But we are upgrading the reported phones to 11.2.1 individually.
Was there any known related issue on sip88xx.11-1-1MSR1-1 firmware?
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Created by
kvitug
in IP Telephony and Phones
in IP Telephony and Phones
08-15-2018
04:26 PM
08-15-2018
04:26 PM
Correct. They register to an outbound proxy
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Created by
kvitug
in IP Telephony and Phones
in IP Telephony and Phones
08-09-2018
12:57 PM
08-09-2018
12:57 PM
We're experiencing the same issue. Curious, what type of network switches are you using? We have meraki switches deployed on our end.
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Created by
kvitug
in IP Telephony and Phones
in IP Telephony and Phones
08-09-2018
11:19 AM
08-09-2018
11:19 AM
I do not. I have the sip version 8800s. Product name: CP-8861-3PCC
... View more
Created by
kvitug
in IP Telephony and Phones
in IP Telephony and Phones
08-09-2018
10:42 AM
08-09-2018
10:42 AM
I do not. I have the sip version 8800s.
Product name: CP-8861-3PCC
... View more
Created by
kvitug
in IP Telephony and Phones
in IP Telephony and Phones
08-08-2018
06:38 PM
08-08-2018
06:38 PM
anyone else had issues w/ Cisco 8800 series phone (8861/8851) where it's powered on, but there's no dial tone, or when you try to press any keys nothing happens. As if the phone is frozen, but if you wait a while, eventually it resumes normal behavior. Doesnt require a reboot. While the issue is present, device stays register to sip server, has layer 3 connectivity. Able to WEB access to the device.
Device Model firmware: sip88xx.11-1-1MSR1-1.loads
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Labels:
Created by
kvitug
in IP Telephony and Phones
04-27-2019 07:30 AM
04-27-2019 07:30 AM
Upgrading the device to the latest firmware code resolved the issue.
Currently, I'm using 11.2.1 MPP...
Created by
kvitug
in IP Telephony and Phones
12-06-2018 09:34 AM
12-06-2018 09:34 AM
Further testing shows that if both parties put the call on hold and
resume the call, there's two way...
Created by
kvitug
in IP Telephony and Phones
12-06-2018 08:20 AM
12-06-2018 08:20 AM
Is anyone experiencing issue w/ video calls between cisco 8865 phones?
Calls are one way video only....
Created by
kvitug
in IP Telephony and Phones
08-28-2018 04:54 PM
08-28-2018 04:54 PM
No further reports has been made since upgrading the firmware to 11.2.1.
Thanks
Created by
kvitug
in IP Telephony and Phones
08-16-2018 10:42 AM
08-16-2018 10:42 AM
Thank You. We'll monitor the device w/ 11.2.1 firmware and see if
there's any recurrence.
Created by
kvitug
in IP Telephony and Phones
08-16-2018 09:30 AM
08-16-2018 09:30 AM
Yes. I have two debug PRT files. Should i attach them here? or should I
send them to you directly? L...
Created by
kvitug
in IP Telephony and Phones
08-16-2018 09:22 AM
08-16-2018 09:22 AM
do you have the bug ID related to this issue? Appreciate it thanks
Created by
kvitug
in IP Telephony and Phones
08-16-2018 09:13 AM
08-16-2018 09:13 AM
We have sip88xx.11-1-1MSR1-1 as the baseline firmware. But we are
upgrading the reported phones to 1...
Created by
kvitug
in IP Telephony and Phones
08-15-2018 04:26 PM
08-15-2018 04:26 PM
Correct. They register to an outbound proxy
Created by
kvitug
in IP Telephony and Phones
08-09-2018 12:57 PM
08-09-2018 12:57 PM
We're experiencing the same issue. Curious, what type of network
switches are you using? We have mer...
Created by
kvitug
in IP Telephony and Phones
08-09-2018 11:19 AM
08-09-2018 11:19 AM
I do not. I have the sip version 8800s.Product name: CP-8861-3PCC
Created by
kvitug
in IP Telephony and Phones
08-09-2018 10:42 AM
08-09-2018 10:42 AM
I do not. I have the sip version 8800s. Product name: CP-8861-3PCC
Created by
kvitug
in IP Telephony and Phones
08-08-2018 06:38 PM
08-08-2018 06:38 PM
anyone else had issues w/ Cisco 8800 series phone (8861/8851) where it's
powered on, but there's no ...
Public Statistics
| Date Registered | 06-29-2017 10:51 AM |
| Date Last Visited | 05-29-2019 12:06 AM |
| Total Messages Posted | 13 |
