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Can we change tone after we press first digit for outside line access, I already config RtrPodx (config-telephony)# secondary-dialtone 9 in telephony- services.But if we would like to hear different tone between before we press 9 with after press 9.C...
We're experiencing issue where terminating a call in the IVR script (Terminate obj) led to an abandoned call in CUIC report (contact disposition = 1). Is there anyway for us to customize this behavior? Or is there something that can be done within th...
Hi All,Now we stay on UCCX version 12.0 and after we upgrace UCCX to version 12.0 date format of CUIC change to MM/DD/YYYY but my customer would like to use format DD/MM/YYYY ,How we can change date format on CUIC app?Thank you
Dear AllNow we try to do performance report for CUCM cluster and I try to use PRTG tools.Please suggest me for configuration about CUCM integrate with PRTGWe would like to monitorCPUMemoryDiskNetwork Thank you
Dear AllNow we using Cisco Jabber 12.X on Mobile I have some issue about some phone (Huawei,OPPO, etc.) when they kill task for cisco jabber on his phone then anyone call or contact them until enter the cisco jabber again. I mean they still sign in j...
