Customer has a hosted VOIP solution (Vocalocity). Network consists of a SRP541W router (1.2.5 firmwre) and (3) GigE switches. The newest of the (3) switches is a Cisco SG200, but none of them are presently managed; the other (2) are unmanaged models. SRP541W is connected to Cogent 100 MB Internet. SRP541W is the DHCP Server and DNS Proxy is Enabled. There is no server on the LAN. There are also (2) Cisco WAPs.  There are 25 SIP phones; each has a local PoE injector or power supply. There are no PoE LAN ports. All phones work EXCEPT for (2) Polycom SoundStation IP 7000 devices. They only work if patched directly into router ports. Could either/both of these configuration settings be the root cause of the issue of Polycom conference phones unable to function unless connected directly to router ports? Enabled Flow Control VLAN voice_Lan Any reason to have a Voice VLAN enabled here? What about Flow Control? ... View more

This reference (from public site) states (3) AA and (10) Hunt groups http://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/vcallcon/ps7293/reference_guide_c07-566560.html This (harder to find document in supportforums) references (5) AA , but it does not reference (20) Hunt Groups. We understand from speaking with Cisco Partner Presales that the current firmware supports this, but we cannot find the published reference. https://supportforums.cisco.com/docs/DOC-9656/ ... View more

For a small scale solution requiring 3-4 POTS lines, can Comcast Digital Voice be used? If so, are there any gothcas for disabling features that are in conflict with the functionality of a UC500? 3-4 phone lines with unlimited calling without any additional features possible or practical? The handoff from Comcast Gateway are POTS lines which look like they could be connected to FXO ports. ... View more

We typically deal with UC500, but our customer needs at least 8 Auto Attenendants. What is the maximum number? Trying to determine if the BE3000 can handle this or we need to consider the BE6000. ... View more