Hi Marco,Documentation on GURs can be found here:http://www.cisco.com/en/US/docs/cable/serv_exch/serv_control/broadband_app/rel36x/scabbrg/02_SCA_BB_RG.html#wp1111892Generic Usage RDRs are not intended to be collected for statistics purposes. These R...

Hi Martin,The sybase logs should be found under: "~sybase/ASE_/install/pqbsyb1.log"Have you tried restarting both sybase and the CM?Have you checked the database size and amount of disk space? Quite a lot of CM and database errors are related to this...

Hi Kreso,The PQI file is included in the SCA-BB Agents archive available for download from Cisco.com, under:Downloads > Products > Service Exchange > Cisco Service Control > Cisco Service Control Application Suite > Cisco Service Control Application ...

Did you install the application (the .pqi file?)The correct process for installation and/or upgrading is:1. The SCOS (.pkg file)2. The Application (.pqi file)3. Applying a service configuration (.pqb file)4. The Protocol Pack (.spqi file)Cheers,Marti...

Hi Kanellos,The HTTP classification of a flow is always based on the first HTTP request in the TCP connection. By default, any HTTP requests after the first GET are not used for detection as the classification has already occurred.SCE versions 3.5.0 ...