Hi,We are currently running CUCM 8.6 which is integrated with the windows AD.      Due to acquisitions it is no longer possible to use just one domain, so we should move to AD LDS. I have found several documentation on how to setup AD LDS, but can't ...

Hi,We have an h323 intercluster trunk between a 4.2(3) cluster - Belgium - and a 6.1 cluster - USA.Since last week we suddenly experience calls failing between certain times.      During the day, there is no problem... calls are setup ok, voice quali...

When I want to make changes, I get the following message :Config Changes are not allowed during 'Backup' operation, which was started by 'administrator' at 'Fri Jan 23 02:04:15 CET 2009 '. Please try again after 'Backup' is complete. We already check...

IPCC Express premium - 4.0(5) Hi,I have the following problem : - when an agent puts him/herself in not-ready, his/her status is not-ready.- when an agent is in a direct non-icd call, his/her status is also not-ready. I want to find the difference be...

IPCC Express premium - 4.0(5)Hi, I have a question regarding the Set Enterprise Data Step. This works fine when passing a call to a contact service queue, and then onto an agent -> Enterprise Date gets shown in the Agent Desktop. It also works fine ...