About equader621

equader621 · 07-15-2010

Would two CUCM clusters have to be deployed for the following scenario?Two sites in US with about 550 users totalSix sites in Asia with about 300 users totalWAN between each siteWants to deploy CUCM for call control and Unity Connection for voicemail...

equader621 · 03-23-2010

Hello Patricia,Thank you for the information.Could you clarify what you mean by "Engineering Special Build"? I have a customer who currently has Exchange 2010 and is interested in going with Unity Unified Messaging. This is a competitive account and ...

equader621 · 10-08-2009

B-ACD can be configured on the CCA tool but for additional features in auto attendant such as english/spanish, dial by name, or to download scripts....the user would have to go into the CUE GUI correct? Thanks for the help.

equader621 · 10-07-2009

Thanks Marcos. Can the queue feature be configured using the CCA tool or will it require loading a tcl script? Also, can a more complex auto attendant with options for english and spanish (same options in each), 15 departments and 9 hunt groups... be...

equader621 · 10-07-2009

Hello Luke,I was just reading your post on Simple Contact Center for UC500. Your post states that the UC500 system supports 10 queues yet the data sheet provided below states that it supports a maximum of 3 queues. When you say queues are you referri...

Member Since	‎06-16-2009 09:53 AM
Date Last Visited	‎08-18-2017 04:00 AM
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CUCM for Multiple Countries

Re: Cisco Unity Interoperability with Microsoft Exchange 2010

Re: What is Basic Automatic Call Distribution on UC500 (B-ACD or BACD)

Re: Contact Center options on UC500 & CUCME

Re: Contact Center options on UC500 & CUCME