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TAC does not support CUCM on VMware now and also from licensing prespective the it is limited to around or 150 DLUs. I have this in our test bed.Cisco is slowly releasing support for their UC applications on VMware, for eg: Cisco Unity is supported a...
Are you facing these symptoms?http://www.cisco.com/en/US/products/sw/custcosw/ps1844/products_field_notice09186a0080715763.shtmlhttp://support.microsoft.com/kb/922972/MM
It is a bug (CSCma24889). You can check the bug tool-kit for more information on this.This error appears for the users in active directory of ICM created through Supervisor agents. This will not affect the performance on your system, its cosmetic.Hop...
Hello,You can try the following, When you have identified the customer to be queued as high priority, you can use the "Queue Priority" node in the ICM script to prioritize the call before you queue to the skill group.By default the Calls queued in sk...
