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Hi, all.
For FIPPA, the login details such as Agent ID, Password fields are alphanumeric type. Is there any setting or any way to make these fields as Numeric type instead of Alphanumeric type? Any advice is very much appreciated.
Thanks & Regard...
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Hi dlender. My name is Eric and I saw your post and tried to use the sample script that you posted here. I put it in the finesse 3rdpartygadget folder and change the finesse desktop layout to add this gadget. When I logged into finesse, I could see t...
Hi Ram.S.
thanks for your advice. Does Extension Mobility configuration in service parameter applies to FIPPA as well? How about the password field? Any way to change it to numeric type?
Thanks in advanced.
Regards,
Eric
Hi Anthony.
I mean the agent still needs to key in the Agent ID as well, it is just that in the CUCM directory user, those User IDs would be numeric IDs instead of alphanumeric IDs.
Thanks & Regards,
Eric
