Hey Allen- I have a single-site deployment all of the audio files say in use. ... View more

Sorry for the delay for all looking to help with this issue. See below   -Disabled the multi-cast and the same issues occur- only ToH will play when a call is on hold. -Reviewed the cisco MoH checklist and have everything set. -Also checked with RTMT and the report shows that all MoH streams are active and available. -Tried to change the common device profile but had a reorder when a call was placed so i removed that.   If anyone has any tips on why i keep getting the Tone on Hold instead of the music please assist. ... View more

Yes ... View more

Mmorais Thanks.   I took the mutlicast off the server and reset the phones still the same issue. I am going to try to do another MOH server today and see if that works. ... View more

CCNA Voice certifications are valid for three years. To recertify, pass ONE of the following before the certification expiration date: Pass any current Associate-level exam except for ICND1 exam or Pass any current 642-XXX Professional-level or any 300-XXX Professional-level exam, or Pass any current 642-XXX Cisco Specialist exam (excluding Sales Specialist exams or MeetingPlace Specialist exams, Implementing Cisco TelePresence Installations (ITI) exams, Cisco Leading Virtual Classroom Instruction exams, or any 650 online exams), or Pass any current CCIE Written Exam, or Pass the current CCDE Written Exam OR current CCDE Practical Exam, or Pass the Cisco Certified Architect (CCAr) interview AND the CCAr board review to extend lower certifications When using a higher level of certification to extend other certifications, the expiration date of other certifications will extend to the expiration date of the higher certification (i.e.: If you have one year left on your CCNA Voice certification and you earn a CCIE certification (which has a two-year certification life) then both your CCIE certification and your CCNA Voice certification will expire two years from the date you achieved the CCIE certification). ... View more

Hey Amol,   I am preppring as well but yes when you take the CIPT1 exam it will extend your CCNA voice. When you check the Cisco certs provided by Jamie it looks like they have a different version of CIPT called CIPTV.   have you started studying already ? ... View more

I went back and realized I misspoke. MoH uses either multicast or unicast for the stream of music but I still do not understand why you need to enable network multicast if the stream comes from the MOH server.   Anyone know what else i should check? ... View more

Jamie, I went back and enabled multicast on the router, the issue is the same. Yes I reset the phones. Why would i enable network multicast if MoH is going to the phone?I did'nt set up any Ehanched conference bridges. Would the signal not be SCCP? What else should I check?   Thanks for assistance ... View more

Thanks Yosh. What does re-syncing MWI do ? ... View more

Yosh-- Thanks for the response. It seems very inconsistant. A good question I need to find out is where is the time polling from? Is it the time of where the polling tool is or were the cluster is located? So with some research it seems Notification Dialout tells you when you have a voicemail. If its on central time (where the polling tool is used) Why is everyone getting messages at 1am in Europe? If its in Europe time same thing, why are there soo many notifications if the office is closed? Another inconsistance is that I looked at data for a whole week and they all look like this graph below. Call Distribution Report: How could there be a negative amount of notificiations? I have been trying to get a better understanding of this tool. I even compared data to cluster we have to in US to compare but that sees inaccurate as well. (look below) All help on this question is much appericated. Thanks ... View more

Rob- Thanks for the info. I searched for Lindborg on the Cisco site looking through that now, was unable to find info on Messaging BU and did a search. The link was helpful.Using that PUA connection ran across it before. Any help on this subject is appericated. Any body else with feed back? ... View more

We lowered our lease to 5 days and this bug has not ceased. Our model phone is 7941 besides hardware resetting the phones is there any other alternatives to stopping this leasing issue? ... View more