I need to migrate the phone system from IMB 3650s to UCS B-Series. Both are VM Ware. Last time this was done, it broke Cisco Agent Desktop and the web interfaces to Call Manager and UCCX. Other bugs were also reported and I did have to restart UCCX s...

I am seeing data under the CRD Reporting tool but I need more than 100 lines. I went to the billing section and found the data for myself easily enough. Logged in as an admin, it does not seem like I am able to get reports for anyone else though. I e...

I have set up an office with an SRST router connected to the main office for CallManager.I have a unique issue. The employee can dial an international number just fine. When they try to dial another number for a conference bridge, it fails though.I h...

I have an SRST router in an off site location running voice through the CUCM in our main office. I have added two PRIs for a rightfax service that does not connect to the CUCM but goes right through the router acting as a gateway. I can dial into the...