About Mark Anthony Pagulayan

Mark Anthony Pagulayan · 06-12-2018

Hello to All, UCCX Version: 10.6(1)SU2 We are currently in the planning of migrating CAD + CSD to Finesse Desktop. I just wanted to ask anyone if the CAD "Help Me" and "Please Listen" Function is in Finesse UCCX 10.6(1)SU2 or 11.6? If it is ...

Mark Anthony Pagulayan · 07-15-2015

UCCX Server: 10.6.1IP Phone Spanned: YES Hi, I was wondering if anyone here can help me troubleshoot a UCCX Voice Monitor Error. Details of the UCCX Server and IP Phone are above. I have attached a screenshot as well of the error. If someone can poi...

Mark Anthony Pagulayan · 06-14-2018

Hi Ratheesh, Thanks for the reply and I am sorry for being vague. I was talking about task button that are customisable in CAD. Kind Regards, Mark

Mark Anthony Pagulayan · 07-19-2015

Hi Chakshu,Thanks for the reply. I will use this to do troubleshooting.Really appreciate your reply. Kind Regards,Mark

Mark Anthony Pagulayan · 07-18-2015

Hi Chakshu, I am using CAD. please let me know if you need more info. mark

Mark Anthony Pagulayan · 08-26-2013

Hello, I am in the same boat as you guys are and I was wondering if you have come up of a solution that does not require MTP for all SIP calls. Please do let me know. Regards,Mark

Mark Anthony Pagulayan · 05-14-2013

Hi Andrew, I am having the same problem as well with our SIP - CUCM 8. - UCCX 8. setup.When an inbound call comes in from the SIP Trunk to the IVR(which is a script in a UCCX), then the caller dials an extension through the IVR no ring back is heard....

Member Since	‎05-14-2013 03:41 PM
Date Last Visited	‎05-14-2021 12:35 AM
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CAD "Help Me" and "Please Listen" Function in Finesse

Troubleshooting UCCX Voice Monitor Error

Re: CAD "Help Me" and "Please Listen" Function in Finesse

Hi Chakshu,Thanks for the

Hi Chakshu, I am using CAD.

CUCM 8.6 Dropped call transfers involving SIP phones

Redirect step in UCCX does not have ringback on the sip trunk