I'm hoping someone can point me in the right direction.  We are going to be expanding our Shoretel phone system in our HQ and I need to get QoS configured correctly.  All of our offices are connected via MPLS and I need to make sure that we are sendi...

I have a client that has implemented a CS ACS Solution Engine (appliance). They currently have VPN tunnels that terminate on an ASA and the ACS is providing authentication via an external AD database. I didn't do the install or configuration of the...