Other than the CSPC or 3rd party inventory collectors, is there any other way to get device data into the total care portal?  For example, is Cisco able to load in purchase information from sales orders or other documentation?  Or are we limited to a SNMP polling collector and uploading that collected data?  Smart Net Total Care Portal and Collector Discussions ... View more

I have a 1242AG AP that I need to reset to factory defaults.  I have followed the procedures in the Cisco document (holding the mode button, etc.), but every time the AP still boots back into a config.  I've held down the mode button to take the AP to the boot menu, to manually delete the config file, and there is no config file listed in the flash.  I think this AP might have an LWAPP load, and along the way I need to convert it back to autonomous, but all of the documentation for converting the AP that i can find pre-suppose that you have access to the CLI or web interface. Which, since i can't password reset the AP, I can't get that far.  ARGH! ... View more

In the data sheet for the 3750X, the network module ( 3KX-NM-10G) is described as being capable of taking in 2 SFP+ 10G interfaces, but it also supports 1 Gig SFP.  What are the attacehment rules for these interfaces?  Can all 4 interfaces be populated with 1 Gig SFP?  If I decide to migrate from 1 to 10, can I have three 1 Gig interfaces and one 1 Gig active at the same time? ... View more

I am struggling with a concept and not finding much in the way of answers.  The spec sheets for SFP+ 10 Gigbit Ethernet optics list the maximum cable distance as a funtion of the fiber type (MMF or SMF), Optical Wavelength, Core diameter and Modal Bandwidth.  However, there are several distance entries for similar items that only differ in their modal bandwidth. For example a SFP-10G-SR when connected to 62.5 micron MMF lists the maximum cable distance as either 26M or 33M depending on the modal bandwidth (either 160 or 200).  Is there a way to figure out what the modal bandwidth of a given fiber strand is (short of performing a full fiber characterization study)?  It seems that there is no relationship between the grade of MMF (OM1, 2, or 3) since 62.5 micron fiber should all be considered OM1. This is becoming an issue since many companies are wanting to run 10Gigabit Ethernet over some incredibly old fiber plants, and I am trying to get an handle on which distance measures listed in the spec sheets are more realistic when they list multiple distances for the same fiber type that only differ in modal bandwidth. ... View more