I had a SG200-8/SLM2008TNA switch that I was using on my lab network (192.168.9.x) One of my clients had an emergency so I moved the switch to their network (10.1.2.x) I can't see the switch at all! Cisco FindIt toolbar won't discover it (other switches on the client network are discovering OK) I changed my computer's IP to the range where the switch used to live...still can't find it I also don't see any new devices in DHCP with cisco-looking MAC addresses. Of course, the SG200-8 doesn't have its MAC address printed anywhere on it, and doesn't have a factory reset button. It's passing traffic OK but I was hoping to get it configured via web console and set for SNMP monitoring. Any ideas on how to discover/reset IP/factory reset this thing? Thanks! Greg C ... View more

Hi, I'm considering moving from Sonicwall to ISA500s as my standard...haven't really seen this discussed anywhere yet. I often have clients who start small with a basic UTM, where the built-in wireless is sufficient... ...then they grow, or decide to expand wireless coverage to the warehouse, or realize that there are areas of the office that don't have enough coverage. So they decide they'd like to expand the wireless network by adding an access point. Can the built-in wireless access point in an ISA550w/ISA570W be expanded by adding another access point on the network, to give a mesh setup..allowing seamless coverage on the same SSID? (Similar to what Meraki can do with MX+MR devices) (With my current Sonicwalls I get pushback because the customer already paid for the built-in AP that can't be used because it can't create a network with others...) If so, what devices would work as WAP add-ons? Thanks! Greg C ... View more

Hi, I'm new to the UC320...we have one up and running at a client site now. They're happy with it but need some help with inbound call direction.... Here's what they're asking me: Incoming calls should go to auto-attendant We want to press 0 for a live operator... pressing 0 will forward to a primary receptionist, with a backup receptionist If neither person answers to call should go to a group mailbox (we can add this as a button on the phones, right?) Note that the primary receptionist has her own extension. What's the best way to do this? Thanks! Greg C Charland Technology, Inc ... View more