I tried a few variations before using the formula above, but it seems CUIC is insistent on maintaining the colon as the delimiter (ya know, because that's such a common delimiter...) </sarcasm> !!
Thank you - this is what I ended up with (or very similar) after a few iterations. My specific formula was:WHERE AT.AgentTeamID IN (:team_list) AND ASGI.DateTime BETWEEN :start_date AND :end_date AND CHARINDEX(UPPER(SUBSTRING(DATENAME(dw, ASGI.Date...
Hi Gergely -Thank you for responding, and apologies as I wrote this post after a long day, so it may not be very coherent! I'm referencing the latter of your options, as this is a "built-in" capability in CUIC. I just haven't seen an example of how t...
There's a few uses that could be possible with Comprehensive mode, but the big one, in general, is the ability to get real-time ICM data without having to end the application and return to ICM.An example would be a queuing application. It would be e...
