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alfonso.hidalgo
‎08-18-2017
Beginner
Dec 1996 - June 1996 - Telefonica I+D June 1996 - May 1997 - Telefonica Satellite Services May 1997 - June 1998 Unisource Satellite Services June 1998 - March 2004 Cystelcom (including GeoTel training)
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1 Accepted Solution
1 Helpful Vote
10 Replies
5 Replies
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Member since ‎04-17-2001
25
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0
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1
Solution

How to change IP phone from static IP to DHCP

Created by in IP Telephony and Phones
12-01-2011
12-01-2011
Isn't there any way to upload an XML file with the config setting change to DHCP?

How to change IP phone from static IP to DHCP

Created by in IP Telephony and Phones
12-01-2011
12-01-2011
Hello all,We are in the middle of a CallManager migration from v4.3 to v8.5. Our plan to switch phon...

Fax detection with IPCC 5.0 Blended Agent

Created by in Other Collaboration Subjects
04-28-2004
04-28-2004
Hello,We have an IPCC 5.0 installed and working fine. We have also the dialer and it works fine in p...

Re: Cannot install/setup ICM AW Webview Reporting

Created by in Other Collaboration Subjects
04-04-2004
04-04-2004
Hi,What you need to do is to install the Webview 3rd party tools located on one of the ICM CDs. This...

Re: IPCC Enterprise Dialer configuration for Blended Agent

Created by in Other Collaboration Subjects
01-27-2004
01-27-2004
The configuration right now is just with one callmanager.The virtual softphones are not registered o...

IPCC Enterprise Dialer configuration for Blended Agent

Created by in Other Collaboration Subjects
01-27-2004
01-27-2004
Hello,We are installing IPCC Enterprise with Blended Agent. We have followed the directions in the "...

TNC to BNC connection for Siemens Hicom

Created by in Other Collaboration Subjects
01-14-2004
01-14-2004
Hi all,We have an installation where Siemens privided an E1 ending in male TNC connectors. We have a...

Re: Dynamically allocating Percentage in Script Editor

Created by in Other Collaboration Subjects
10-22-2003
10-22-2003
OK, then what you can do is to generate a random number between 0 and 1 using r=random() and check i...

Re: Dynamically allocating Percentage in Script Editor

Created by in Other Collaboration Subjects
10-22-2003
10-22-2003
Ali,You would need to define a global variable, initialize it to 0 (administrative script) and then ...

Re: IPCC Express 3.1 how to pass CED data to the agent desktop

Created by in Other Collaboration Subjects
10-21-2003
10-21-2003
Hi,The problem is with the Set Enterprise Data Type. Probably what you have to put there is a number...

Re: IPCC Express 3.1 how to pass CED data to the agent desktop

Created by in Other Collaboration Subjects
10-20-2003
10-20-2003
I have it working now. Thanks a lot.The problem I had was to identify the Enterprise Data Type in th...

Re: IPCC Express 3.1 how to pass CED data to the agent desktop

Created by in Other Collaboration Subjects
10-17-2003
10-17-2003
Thanks Aslam. I'll try this on Monday and will let you know.Regards,Alfonso

Re: IPCC Express Media Termination Point CCM configuration

Created by in Other Collaboration Subjects
10-09-2003
10-09-2003
Thanks Mike,I did everything and checked all twice but that did not resolve the issue with the agent...

Re: ICM 4.6.2 Integration with Verint Voice recording

Created by in Other Collaboration Subjects
05-27-2003
05-27-2003
The port number is the TCP port where the CTI Sever listen for connections. It is configurable, usua...

Re: Webview Reporting.

Created by in Other Collaboration Subjects
05-07-2003
05-07-2003
Then what is happening is that you don't have Enterprise entities created properly.Create an Enterpr...
Public Statistics
Date Registered ‎04-17-2001 04:48 AM
Date Last Visited ‎08-18-2017 03:54 AM
Total Messages Posted 25
Helpful Votes Given To