Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
hello all,i'm sure the creation of guest accounts on the lobby admin page is a painful process for all involved - for us, it involves a process like this:visitor asks for wifi > receptionist phones IT > IT creates account> IT phones receptionist with...
we recently got new Cisco 9971 devices at work but have some small annoyances. We usually have our phones configured with multiple lines (PA's picking up calls for their bosses). Firstly, a default line is selected by pressing the button to the left ...
I have PA's who have multiple line's on their phones to answer call of their managers.If their manager is not there, they would pickup on his behalf to take a message. when they pickup their line selection remains to be the managers line, so when the...
Hello all,I have a small office with 6 PA's who have expansion modules. the setup is, every PA needs to lines of every other person in the office so a call can be answered on their behalf. When someone new starts (or leaves) I have to manually amend ...
I have a problem with a 7960 phone whereby an additional line configured on the device does not light up when it is in use.other lines on this device do light up when in use and i can't see anything different amongst the settings of the lines that do...
Thanks, i've implemented this as a temp solution. With regards to 'known fixed releases', is this a software version for the phone itself or call manager version?if for the phone - how do i get my phones to download this version? do i need a new devi...
thanks for replying, i tried that and i'm not getting the DestDeviceName column on my report.I think we could look into using the CDR app for Splunk as we already have use of splunk in the copany.thanks for the suggestions.
