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Member since
07-26-2010
20
Posts
10
Helpful
2
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Created by
Holly Goguen
in Physical Security
in Physical Security
10-16-2012
10:08 AM
10-16-2012
10:08 AM
I honeslty don't know if there is a cost associated Your accout folks would know that. But, it's not a regular upgrade at all. So there would be Cisco involvement for , at least, the first one (or couple) that you do
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Created by
Holly Goguen
in Physical Security
in Physical Security
10-16-2012
10:01 AM
10-16-2012
10:01 AM
It is not a normal upgrade. From the release notes: Migrating from VSM 6.3.2 You can migrate from VSM 6.3.2 to VSM 7.0. Because of the many new features and capabilities of VSM 7.0, an automatic upgrade from 6.3.2 is not possible. Migration from 6.3.2 to VSM 7.0 is supported through trained partners and Cisco Services. Contact your Cisco representative for additional information about the migration process and availability. It's either a new install, or a migration. Your cisco account team would help you get set up with a migration path.
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Created by
Holly Goguen
in Physical Security
in Physical Security
10-09-2012
06:48 AM
10-09-2012
06:48 AM
Please note, this issue is being tracked as a Bug, you can find it in the Bug Toolkit on Cisco.com under: CSCuc41961 Windows Updates break Slider Bar and Scroll Bar
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Created by
Holly Goguen
in Physical Security
in Physical Security
10-02-2012
10:34 AM
10-02-2012
10:34 AM
Hi All. We have a defect opened for this issue: CSCuc41961 We have discovered that this issue is realated to a MS update. It appreas that as soon as Update KB2597986 is applied to any machine VSOM will no longer allow you to fast forward or rewind archived video. This update closes a fairly significant hole in Office 2010 and once applied it cannot be uninstalled. ~Holly
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Created by
Holly Goguen
in Physical Security
in Physical Security
11-24-2011
07:45 AM
11-24-2011
07:45 AM
Hi folks, One thing to note. When you create the rules on the camera, note the names of the rules and note the case of those names. Then, when you create the Event on VSOM, on the details tab, ensure that your rules match exactly case for case the Rules that you created on the camera. So if i create a rule on my camera called HollyTest When I create the event -> details tab -> Analytics Rule Name I must enter HollyTest If i enter hollytest, I will never receive the event. ~Holly
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Created by
Holly Goguen
in Physical Security
in Physical Security
11-16-2011
12:12 PM
11-16-2011
12:12 PM
Hi Mike, Unfortunately, that camera does not support touring/patterns, you can only view a sequence of presets while in the actual Axis 215 GUI. From that camera's help page: A sequence mode will only run while it is being viewed in a browser window, and will stop when the browser is closed or navigates away from the Live View page. Since that camera does not support patterns, you will not be able to create a pattern via VSOM (remember, the PTZ config pages in VSOM are sending the configs from VSOM to the camera. VSOM can only do what the camera supports). You could create presets, and associate them to scheudles...but with the 215, you can only associate 2 scheduled presets per camera. Also. You will want to note, that in the data sheet for this camera on Axis' web site, it states: http://www.axis.com/files/manuals/um_215ptz_e_36673_1012.pdf Pan/tilt/zoom Auto-flip E-flip 20 preset positions Sequence mode Control queue Image freeze Supports Windows compatible joysticks Designed for operator control* *Not designed for continuous PTZ movements e.g. Guard tour. For continuous movement, please see Axis network dome offering If you are looking for something that can do a pattern/tour which would have continuous motoin you should, as Axis states in their 215 doc, check out some of the other Axis Cameras. there are mulitple Axis PTZ cameras that are supported with VSM. Many of those do suppour tours (patterns). It just happens that this specific Axis camera does not. ~Holly
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10-01-2011
06:31 AM
Hi JB and Zack, If you normally have constant activity in areas for more than 2 hours where you are using motion detection, you need to make sure that you change the Maximum Event Marking Duration setting to the longest expected time of continuous activity. The default is 7200 seconds (2 hours) This is a setting on the Media Server section of the Management Console (VSMC page) /vsmc -> Media Server -> scroll to the bottom of page Events Maximum Event Marking Duration: The value should be entered in seconds and the range of values is between (1-86400) You would need to change this setting on any media server where you are using motoin and continuous movement is over 2 hours on any camera/archive associated with that media server. After the setting is changed, the media swerver software needs to be restarted: /etc/init.c/cisco restart Hopefully this helps. If you're sill having issues, please feel free to ask any quesions, or open a TAC case and report back here with the SR number. ~Holly
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09-01-2011
12:46 PM
Hi Spencer, They are standard reports in VSOM: VSOM -> Admin -> Reports (under system heading) Check out the User Activity Report there. You can search by range of date/time. You can choose to include the root user, or leave that unchecked and it will search only on additional users in the system (who may or may not have root priveileges. ~Holly
... View more
09-01-2011
09:57 AM
Hi Spencer, As I'm sure you can imagine, archive length cannot change automatically. In fact, the only thing that you can change on an archive without stopping current and creating new, is the expiration date (not the loop time) So it sounds like they were all manually changed to a 1-day loop The fact that the names got changed to regular XXX leads me to believe that the archives (the new 1 day loops) were created via batch admin. It's possible to run some reports in VSOM to see who logged in and made changes. Do you have multiple users configured on the system ? Or does everyone log in as "root" ? ~Holly
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09-01-2011
08:32 AM
Hi Reid, I'm assuming that you mean that you've configured a 30 day loop and a 30 day back up If that's the case: -86 cameras (total) -and are essentially saving 60 days worth of data -MPEG, 4Cif, and at 2000 Kbps (i didn't bother calculating for anything higher) you would need: 107 TB If you mean that you set a 30 day loop, with an expiration of 30 days (the expiration kicks in ONLY after an archive has been stopped/shelved) Then you would need about 54 TB What size server and what size drives do you have? The TB available that you see on the server is literal. How much you've stored and how much is left. When you look at that page it does not take into consideration what you set your loops, backups or expiration dates to. ~Holly
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09-01-2011
06:48 AM
HI Reid, How are your archives configured ? (medaia type, f/b rate/quality) How many media servers do you have ? Are you using a separate back up server for the 30 days after the loop? How much total drive space for archives is available ? ~Holly
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08-22-2011
10:47 AM
Sorry Reid. When you download and install it will actually show as 6.2.2.
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08-22-2011
10:46 AM
Hi Reid, If tou have your vsom and vsms running on a VMSS module in your router, the answer is No. Virtual Matrix cannot run on VMSS. Current lastest release for VMSS is 6.3.0. You can upgrade to that. If you are not running them on a VMSS module, please let us know what they are runninng on. ~Holly
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07-28-2011
07:06 AM
Hi Michael, This is CSCto46129, which is a known defect, where using the SWAP button doesn't sent the correct call and therefore doen't not properly pull up the archive. Karthik is correct, that you can use the workaround of viewing the archive drictly. There is a hotfix that you can apply to VSOM 6.3.1 OR you can upgrade to 6.3.2. Please note, if you upgrade your VSOM to 6.3.2 you need to also upgrade your VSMS/VSVM. If you require the hot fix, rather than upgradig to 6.3.2, please open a TAC case and reference the bug number: CSCto46129 ~Holy
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Created by
Holly Goguen
in Security Documents
in Security Documents
03-09-2011
01:11 PM
03-09-2011
01:11 PM
Have a non-working camera (2xxx, 4xxx, 5xxx)? What you should do before opening a TAC case for an RMA ! (v2. update to factory default - time to hold reset button)
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- Tags:
- archive
- bad_camera
- black_screen
- camera
- civs-ipc-2500
- civs-ipc-4500
- civs-ipc-5010
- civs-ipc-5011
- dead_camera
- firmware
- no_video
- rma
- surveillance
- troubleshoot
- video
Labels:
Created by
Holly Goguen
in Physical Security
10-16-2012
10-16-2012
I honeslty don't know if there is a cost associated Your accout folks
would know that. But, it's not...
Created by
Holly Goguen
in Physical Security
10-16-2012
10-16-2012
It is not a normal upgrade. From the release notes: Migrating from VSM
6.3.2 You can migrate from VS...
10-09-2012
Please note, this issue is being tracked as a Bug, you can find it in
the Bug Toolkit on Cisco.com u...
10-02-2012
Hi All.We have a defect opened for this issue: CSCuc41961We have
discovered that this issue is reala...
11-24-2011
Hi folks, One thing to note. When you create the rules on the camera,
note the names of the rules an...
Created by
Holly Goguen
in Physical Security
11-16-2011
11-16-2011
Hi Mike, Unfortunately, that camera does not support touring/patterns,
you can only view a sequence ...
10-01-2011
Hi JB and Zack, If you normally have constant activity in areas for more
than 2 hours where you are ...
09-01-2011
Hi Spencer, They are standard reports in VSOM:VSOM -> Admin -> Reports
(under system heading)Check o...
09-01-2011
Hi Spencer, As I'm sure you can imagine, archive length cannot change
automatically.In fact, the onl...
09-01-2011
Hi Reid, I'm assuming that you mean that you've configured a 30 day loop
and a 30 day back upIf that...
09-01-2011
HI Reid,How are your archives configured ? (medaia type, f/b
rate/quality)How many media servers do ...
08-22-2011
Hi Reid, If tou have your vsom and vsms running on a VMSS module in your
router, the answer is No. V...
07-28-2011
Hi Michael, This is CSCto46129, which is a known defect, where using the
SWAP button doesn't sent th...
Public Statistics
| Date Registered | 07-26-2010 07:22 AM |
| Date Last Visited | 08-09-2019 12:01 AM |
| Total Messages Posted | 20 |
| Total Helpful Votes Received | 10 |
