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- About Nicholas Hood
06-04-2019
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Member since
07-18-2007
155
Posts
32
Helpful
3
Solutions
Created by
Nicholas Hood
in Physical Security
in Physical Security
06-03-2019
07:19 AM
06-03-2019
07:19 AM
I am from a medium sized university. In some of our residence halls we use lockable AP enclosure boxes. They are built for specific AP's and fit nicely in them. After the box is mounted to the wall/ceiling you mount the AP like like you normally would and then lock the box. Here is a picture of what it looks like.
... View more
Created by
Nicholas Hood
in Physical Security
in Physical Security
05-29-2019
11:24 AM
05-29-2019
11:24 AM
Did you right click and "unblock" the SASD before you installed? Sometimes that can clear up issues. Did you try re-installing the Visual C++ package or just SASD? https://www.microsoft.com/en-us/download/details.aspx?id=30679# -Nick
... View more
Created by
Nicholas Hood
in Physical Security
in Physical Security
02-21-2019
12:29 PM
02-21-2019
12:29 PM
Lawrence,
I believe I have ran into those troubles too a while back, the fix escapes me at the moment but a couple of silly things to check while I look through my old notes.
-Check to make sure you are running IE64 in administrator mode.
-Try turning on or off (if you had it enabled and forgot) compatibility mode for the camera page. I have to do this all the time between cameras, granted I don't think im running IE64 anymore.
If I think of anything else I will reply again.
-Nick
... View more
Created by
Nicholas Hood
in Physical Security
in Physical Security
10-08-2018
12:37 PM
10-08-2018
12:37 PM
I'm sorry that those tricks didn't work out for you. Another thing you can try is to download the .cab file directly to your desktop from the camera.
in your browser enter this https://x.x.x.x/utility/CameraUIControlV2.cab
replace the x.x.x.x with the IP of the camera. This will allow you to download the file directly to your computer.
Before you install again go to the control panel>programs and features and see if it is listed as one of the programs listed. If so uninstall it then go to the one you downloaded and install from there. Perhaps right click on the cab file and run as admin.
See if that works for you.
-N
... View more
Created by
Nicholas Hood
in Physical Security
in Physical Security
10-01-2018
09:20 AM
10-01-2018
09:20 AM
Perhaps another thing to try is to reinstall or repair .NET on your computer. I've had to do that a time or two to get some of the issues I was having with SASD.
... View more
Created by
Nicholas Hood
in Physical Security
in Physical Security
10-01-2018
09:01 AM
10-01-2018
09:01 AM
Try these 2 things if you have not already done so.
1. When you get to the login screen of the camera, in IE11 go to the menu bar and click tools>compatibility mode and add the camera to compatibility mode. This works for me when I have your issue 99% of the time.
2. Right click on the IE11 icon and choose the run as administrator option on the menu. Sometimes the software won't install unless admin privileges have been given.
Try either of those or both and see if you are successful.
... View more
Created by
Nicholas Hood
in Physical Security
in Physical Security
08-14-2018
11:21 AM
08-14-2018
11:21 AM
aandrews2,
Did you log into your media server(s) cdaf (management) page and click on "Server Upgrade" and confirm that there is no software on deck? If so it would look like this...(see attachment).
You can also check on the regular vsm page under system settings>software management>click search at bottom. This will show you software you have on deck from the vsm server.
I usually install individually on each media server so when I look from the VSM I do not see anything.
If by chance you do not have software uploaded to the servers go to the media server in VSM and click the Reset Status button and see if that clears it up.
... View more
07-27-2018
01:50 PM
Hey zshelefka, question about the patch. After you ran it, did you have to restart the server or services or does it just patch it and you're good to go? Thanks!
... View more
Created by
Nicholas Hood
in Physical Security
in Physical Security
05-31-2018
07:05 AM
05-31-2018
07:05 AM
If its a Cisco camera check under the camera setup settings and then under initialization, from there it looks like you can change ports depending on what protocol you want to use.
... View more
Created by
Nicholas Hood
in Physical Security
in Physical Security
11-09-2017
07:36 AM
11-09-2017
07:36 AM
Hi folks, just checking back in to see if anyone has run across this issue yet and found a resolution. It's truly aggravating not being able to access my cameras to view video. Right now what I have to do is use Chrome or FF and log in the camera and enable http then use IE to do what I need to then go back and uncheck http.
Hopefully there are some updates on this.
Thanks!
... View more
Created by
Nicholas Hood
in Physical Security
in Physical Security
09-21-2017
10:29 AM
09-21-2017
10:29 AM
Hi sambavenigalla1, I know this sounds simple, but have you tried running SASD as an admin?
... View more
03-16-2017
08:26 AM
What version of VSOM are you running? Have you tried running as administrator?
... View more
Created by
Nicholas Hood
in Other Wireless - Mobility Subjects
in Other Wireless - Mobility Subjects
02-28-2017
10:01 AM
02-28-2017
10:01 AM
Thanks for the info. We are on 8.2.141.0 currently so that explains it.
-Nick
... View more
Created by
Nicholas Hood
in Other Wireless - Mobility Subjects
in Other Wireless - Mobility Subjects
02-28-2017
08:07 AM
02-28-2017
08:07 AM
Hi, great update. One thing I am still having an issue with is that many of my AP's come back in the wlc reports with this error...
10011,Exception catch parsing file . Partially missing configuration for AP
I can't figure out why it is doing this, any advice would be greatly appreciated.
Thanks!
-Nick
... View more
01-11-2017
10:34 AM
Thanks Scott, I gave it a shot and no dice. I have tried everything under the sun and nothing. Even put a TAC case in and still cant figure it out. It's not only 6400 series cameras, its most of the newer ones released in past couple of years. It only happens on cameras, VSM, VSMS, gateways or any other device on my network. If i find a fix ill post back here.
... View more
Created by
Nicholas Hood
in Physical Security
06-03-2019
06-03-2019
I am from a medium sized university. In some of our residence halls we
use lockable AP enclosure box...
Created by
Nicholas Hood
in Physical Security
05-29-2019
05-29-2019
Did you right click and "unblock" the SASD before you installed?
Sometimes that can clear up issues....
Created by
Nicholas Hood
in Physical Security
02-21-2019
02-21-2019
Lawrence, I believe I have ran into those troubles too a while back, the
fix escapes me at the momen...
10-08-2018
I'm sorry that those tricks didn't work out for you. Another thing you
can try is to download the .c...
Created by
Nicholas Hood
in Physical Security
10-01-2018
10-01-2018
Perhaps another thing to try is to reinstall or repair .NET on your
computer. I've had to do that a ...
10-01-2018
Try these 2 things if you have not already done so. 1. When you get to
the login screen of the camer...
Created by
Nicholas Hood
in Physical Security
08-14-2018
08-14-2018
aandrews2, Did you log into your media server(s) cdaf (management) page
and click on "Server Upgrade...
07-27-2018
Hey zshelefka, question about the patch. After you ran it, did you have
to restart the server or ser...
Created by
Nicholas Hood
in Physical Security
05-31-2018
05-31-2018
If its a Cisco camera check under the camera setup settings and then
under initialization, from ther...
Created by
Nicholas Hood
in Physical Security
11-09-2017
11-09-2017
Hi folks, just checking back in to see if anyone has run across this
issue yet and found a resolutio...
Created by
Nicholas Hood
in Physical Security
09-21-2017
09-21-2017
Hi sambavenigalla1,I know this sounds simple, but have you tried running
SASD as an admin?
Created by
Nicholas Hood
in Other Wireless - Mobility Subjects
02-28-2017
02-28-2017
Thanks for the info. We are on 8.2.141.0 currently so that explains it.
-Nick
Created by
Nicholas Hood
in Other Wireless - Mobility Subjects
02-28-2017
02-28-2017
Hi, great update. One thing I am still having an issue with is that many
of my AP's come back in the...
Public Statistics
| Date Registered | 07-18-2007 08:26 AM |
| Date Last Visited | 06-04-2019 11:12 AM |
| Total Messages Posted | 155 |
| Total Helpful Votes Received | 32 |
Helpful Votes Given To
| User | Helpful Count |
|---|---|
| 20 | |
| 5 | |
| 5 | |
| 5 | |
| 5 |
Helpful Votes From
| User | Helpful Count |
|---|---|
| 5 | |
| 5 | |
| 5 | |
| 12 | |
| 5 |
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