I would like to have for each agent hello message recorded and played when call reached an agent so that agent doesn't have to say 'Hello, I'm ...'. Does such functionality exist? If not, is there some way we could simulate it? Perhaps if we could se...
That trace is not real. It was only to show that I get INVITE yyyyy@sip.something but TO is not yyyyy@sip.something but is is yyyyx@sip.somethig. So all protocol communication is correct. After ITSP sens this kind of message, CCMe always rings phone ...
Hi, I agree. But violating or not, other IP PBX vendors that support SIP can handle this. So we (with Cisco CCME or IP2IPGW eq.) can't handle this until 12.5 IOS with SIP profiles support. Correct?
Ok I got message something like this:1w0d:SIP Msg:ccsipDisplayMsg:Received:INVITE sip:9998880@100.100.100.100:5060 SIP/2.0Record-Route:<9998880></9998880>Via:SIP/2.0/UDP 100.100.100.100:5060;branch=5,SIP/2.0/UDP100.100.100.200:5060;branch=z9hG4bK1D38...
I wish that this is simple as that :). Let me explain issue in detail:I conected CCME to SIP provider. SIP provider gave me 10 DID numbers and I need to register only one number to provider (I must do no reg to all extensions except one that provider...
Thank you for your answer, but I'm asking how to do this in IPCC Enterprise envinronment.I beleive your answer is related to IPCC Express implementation. So I need some ICM skripting tricks on how to send a call to IVR, pass IVR data on whitch agent ...
