Hello,in version 4.x of Cisco CRS Cisco introduced Call Consult Transfer, but it does not exist in version 3.5.Is it in any way possible to implement that method in version 3.5?In some other conversations I found out that there's a ConsultTransfer cl...
Hello,it is possible, but you need a custom JAR from Unity. However, I am unable to find this custom JAR / java class.Please see the attached documentation / script from Script Repository which addressed the problem (everything should work OK except ...
Hello,if you want to use custom variables in version 4.x, then use "Set Enterprise Call Info", and for "Name", use one of Call.PeripheralVariableX, where X is a number from 1-9.There is a error in the documentation for version 4, that's why we could ...
Hello,if you want to use custom variables in version 4.x, then use "Set Enterprise Call Info", and for "Name", use one of Call.PeripheralVariableX, where X is a number from 1-9.There is a error in the documentation for version 4, that's why we could ...
Hello,we have version 4.0.1 and have tried to use custom variables, but it does not seem to work. So far, I haven't found any documentation about new variable names... ;(
