Hello, High RAM utilization is normal for the Web Security Appliance.  For performance reasons, the S-Series appliance uses all available memory for caching Internet content.  No action is required.

Hello, Sometimes when you first enable the URL Filtering service under Security Services, Cisco Web Security Services connection status could fail but if you refresh the page , the service should auto connect. You can find the URL Filtering Best Prac...

Hello, When a RAID array goes into a DEGRADED mode, it means one of the HDD has failed. We recommend opening a case with Cisco TAC to RMA and replacement for the failed drive.