You might want to put it back, and just change the .20833 until it fits the time your looking for.  Also, you might need to add time instead.intStatusSeconds = DateDiff("s",(EventHappenedDateTime - .20833),CurrentDateTime)-BI believe the time is epoc...

Try to replace the intStatusSeconds in the CalculateStatusTime subroutine with this.intStatusSeconds = DateDiff("s",EventHappenedDateTime,CurrentDateTime)Sorry - Modified the orginal to fit our timezone, etc.Also attached is the blink, just rename fr...

We just have our webserver's IP.Here is the admin guide, page 20-4 tells you how to set it up.http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_8_0/configuration/guide/uccx801ag.pdf

Do you have any agents logged in, or CSQ configured in UCCX?Also, you need to configure the Real-time snapshot config from the Toos menu.

You'll have to install the IBM Informix ODBC driver, see this post:https://supportforums.cisco.com/message/3191314#3191314Just make sure to change the DSN name in the wallboard.asp to whatever you the name is that you create in the DSN.-B