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Starting with CCA 3.1, the preferred DTMF method is RFC 2833. For systems starting from factory default, CUE will be reconfigured with rtp-nte and this will be reflected on any dial-peers targeting CUE. Additionally, existing systems which update t...
Ronen, I'm sorry you're not completely satisfied with the feature set on the RV130W. I'd like to be able to assist you in getting the proper device for your requirements. Please call the SBSC at 866-606-1866. We will be happy to discuss your...
Corey, Please call the SBSC at 866-606-1866 to open a case for this feature. (Have your serial # handy.) There is a current feature request in place for this (feature request ID CSCub99652) and I want to make sure you stay informed of developments ...
Luca,Please call in to the Small Business Support Center so we can look at your set up. We will be happy to make recommendations and provide a resolution. Please have your serial number handy and call us at 866-606-1866 during your normal busi...
1) To request an RMA, you must open a case at the SBSC. You can call 866-606-1866 24x7 to open a case. If you do not have a support contract, (under warranty) you are only entitled to phone support 9am-6pm (your local time) M-F. You M...
Correction: The Small Business Support Center does NOT support SSL VPN on the UC500 using a 79xx phone. The only supported SSL VPN phone on the UC500 is a SPA525g(2). We will NOT be able to assist a customer attempting to use a 79xx phone for ...
