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I ran into a weird issue tonight when upgrading some 4948E switches. I upgraded 4 to 15.1(2)SG - cat4500e-ipbasek9-mz.151-2.SG.bin.2 of them directly connect to firewalls so management stayed on SVIs but the other two were going to be migrated to use...
We are running CAD 6.6 with UCCX 7.0. Our agents do not connect through the back of the phone. Their CAD is runnin separately. Most of our agents have no problem controlling their desk phones from the CAD. However, a few users have multiple devices a...
I will see about reverting that tacacs config statement and getting that debug output. Also, I made a typo in my initial post. The *period* in the username was being replaced with an underscore. Here are some tacacs debug logs I have right now showin...
Its also possible that scp is not vrf-aware on the 4948. I could not get a "copy scp: bootflash:" to work even when using an IP address for the scp host. Strage that it doesn't work since I do have "ip ssh source-interface FastEthernet1" set in the c...
Most agents only have an EM profile, but supervisors are assigned their own phone, IP Communicator, and EM profile. I tested again with a supervisor and there is definately no ryme or reason to which line appearance it decides to control. Would be ni...
Hi,Thanks for the response. This is understandable and expected. However, we have agents with multiple line appearances and they are able to control one of the line appearances at a given time. So it would appear that while it may work, there is no w...