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This post is just so the community knows about what I have been working on. I consider the issue both interesting and closed.For about three weeks we have worked with Cisco engineers to address call dropouts for our VPN phones. Calls typically droppe...
To whom it may concern:My company started to use Cisco products (UC540 and SPA525G2 phones) earlier this year. We are a software development company and I tend to end up running projects that are deemed to be separate from our normal business. I have...
Hi,I have had some long discussions with a very helpful SBCS engineer about this and at his recommendation would like some community feedback.I have a UC540 with multiple SPA525G phones. I want to have an external callers name showing on the spa525g ...
Hi,I have a UC540 with about 18 SPA525G phones. The documentation says that I can configure "Distinctive ringing based on calling and called number" (http://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/phones/ps9730/ps10067/data_sheet_c78-50899...
Hi, I have a UC540 with 18 SPA525G2 phones (4 deployed using VPN).The phone call quality is great, even between Australia and Thailand.Our first issue is that the display on the phones doesn't show the callers name (when the caller is saved in the c...
Hi Graham,We show which incoming number was called by doing the following: Each incoming phone number is directed to a blast group. Create a share on the users phone (at a chosen button) and then add that share to the blast group. Whenever the ...
Hi Paolo,From my understanding, Australian exchanges, unlike the rest of the world, don't send a users name as well as the phone number with the call. The only way we will get a name to match the phone number is via a local directory and only if it i...
Hi Tim,I think the case number is 619520399. I have just written to Cisco and have asked for an update and for them to confirm that I have the right number.Michael
Hi Tim and David,We have the latest Software pack installed and the latest firmware on our SPA525G2 phones. Cisco have a case open about this from us although they haven't resolved it. The latest CCA allows us to create a local directory but calling ...